Lexus of Henderson

Service has always been great at this dealership and it is easy to like the people who service me. I wish your new car pricing compared with out of state dealerships. is easy to like the people who service me. I wish your new car pricing compared with out of state dealerships. More

My new car was experiencing a brake noise every time the brakes were applied while moving. Mike the shop Forman was excellent in fixing this problem. Mike convinced me to stay with Lexus and I was completel brakes were applied while moving. Mike the shop Forman was excellent in fixing this problem. Mike convinced me to stay with Lexus and I was completely satisfied with the service. Great employee and customer focused. More

There was numerous issues in the beginning of this negotiations and contract. However I was impressed with Mike’s endless effort to get what we wanted. He is a hero.. negotiations and contract. However I was impressed with Mike’s endless effort to get what we wanted. He is a hero.. More

I was promptly served upon arrival. Stephen greeted me and wrote up the order. His time estimate for my service was excellent and my wait time was less than he estimated. I appreciated the prompt servic and wrote up the order. His time estimate for my service was excellent and my wait time was less than he estimated. I appreciated the prompt service. More

David is the best! He is always able to take care of me and have my vehicle ready exactly when he promised. Thank you David. and have my vehicle ready exactly when he promised. Thank you David. More

I think Las Vegas Lexus is way better than Henderson no discrimination of service. I explained to service person that I have some small scratches but he gave me a very sad excuse. I mistakenly gone to the discrimination of service. I explained to service person that I have some small scratches but he gave me a very sad excuse. I mistakenly gone to the office of this service person though that was me he called, went to his office told him my scratches concerned he said he will try to help to remove it. When he Mr Chen I said I am not mr Chen and he sorry and left..i got my car done the service person said he can not help me. More

David Torrella is so professional. I have been using the Henderson Lexus service department since 2011. Nothing but good things to say about him and his team. You need to give him a raise and a big fat holi Henderson Lexus service department since 2011. Nothing but good things to say about him and his team. You need to give him a raise and a big fat holiday bonus. More

The service team is always great, especially Jay. In and out in less than 1 1/2 hours. All my questions answered honestly. Thanks Jay! out in less than 1 1/2 hours. All my questions answered honestly. Thanks Jay! More

Excellent Customer Service ... Very Friendly Staff , I got the honor to be attended by Stephen Diem at my drop off time and Craig Kelly at my pick up time ... 😃 got the honor to be attended by Stephen Diem at my drop off time and Craig Kelly at my pick up time ... 😃 More

Fabian was on top of my call from the start. I had initially been interested in the new green color and even though he didn’t have it in stock he invited me to come down to see a model with similar op initially been interested in the new green color and even though he didn’t have it in stock he invited me to come down to see a model with similar options in the 2021. We actually decided to go with the one he showed me in slate grey. He was very helpful without being pushy. The day of the purchase I also worked with Richie? Reggie? Couldn’t hear well through his mask. He too was friendly, presented everything available without pushing. Having purchased 3 Lexus cars in the past we knew what we wanted. I am truly sending people to that dealership who are interested in a Lexus. Great experience More