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Lexus of Henderson

Henderson , NV

4.8
6,881 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,881 reviews

October 31, 2020

Great service and friendly employees. David is easy to work with and let’s me know as soon as my car is finished so I can pick it up. More

by Secdno7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Nov 02, 2020 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson with your business. We are thrilled to hear that David continues to impress you by providing great service!

October 31, 2020

They are one of the best dealerships in the town. Very good service. I never had any problems. I am using them for about 10 years at least More

by SSGHANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Lexus of Henderson responded

We can't thank you enough for your ten years of business - wow! It really means a lot that you would say Lexus of Henderson is one of the best dealerships in town. Have a great week!

October 31, 2020

I’m always happy with the service but I was quoted a price for a repair that was literally triple the price I was quoted from 2 other mechanics. I realize the dealership will always be higher but that w More

by Trace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
Nov 02, 2020 -

Lexus of Henderson responded

Trace - We are grateful to have you as a customer and I'm sorry that you aren't satisfied with our prices. I appreciate you sharing this feedback as we strive to provide our guests with an excellent value. If there is anything at all that I can do to help improve your experience, please reach out to me directly. Thank you, Craig Kelly - Service Director - 702-228-7736

October 31, 2020

From the start of VM my service experience, I had fast friendly efficient service. The check-in was immediate and J. Messer, my service advisor kept me advised every step of the way. More

by MKC1046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. Messer
Nov 02, 2020 -

Lexus of Henderson responded

It's wonderful to hear that you received efficient and communicative service from our Lexus of Henderson team! Thank you so much for writing us a great review. We hope for an opportunity to assist you again!

October 31, 2020

Efficient competent friendly he gave me the advertised discount did not suggest more than I needed. Got me the car. Looked for my earring thanks More

by Sabbathr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Lexus of Henderson responded

Thank you for taking time out of your day to share this feedback! We appreciate you trusting us with your vehicle and hope for an opportunity to assist you in the future. - Lexus of Henderson team

October 30, 2020

Very very best dealer i ever work with thank to sirui for helping me out getting everything ready very helpful thank you very much A ++++ More

by TIK_THE_STAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sirui
Oct 30, 2020 -

Lexus of Henderson responded

Feedback like this makes our day and we appreciate you taking the time to share! It is a privilege to have your business at Lexus of Henderson and we look forward to working with you next time!

October 30, 2020

I brought my car in for a recall. They got me in and into a loaner car within 10 minutes. When I came back my car was washed and filled with gas. They also replaced all of the missing clips under the hood. I More

by BENJOHNROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Oct 30, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

October 30, 2020

The Lexus of Henderson team is the BEST OF THE BEST. Special thanks and kudos to Tito in Sales and Tyler in service. They are both fantastic. We are happy and loyal customers and would not think of goin More

by brobin0823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman - 5 Stars
Oct 30, 2020 -

Lexus of Henderson responded

It means the world to us that you're loyal Lexus of Henderson customers. Thank you for sharing this feedback and giving a shout out to Tito and Tyler! We look forward to working together for years to come.

October 30, 2020

Jay in service from start to finish was on his A game. He’s the reason why I’ll be returning to the dealership, thanks Jay More

by mikeg3384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Oct 30, 2020 -

Lexus of Henderson responded

Mike - It's wonderful to hear that Jay earned your future business with his five-star service. Thank you so much for stopping by to write us a great review! - Lexus of Henderson team

October 30, 2020

I brought my car in for service. Stephan is my service manager and is always the most helpful & professional. I am looking for an AWD so he introduced me Ro Tito in sales and he has been such a joy to wor More

by Tati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen in service
Oct 30, 2020 -

Lexus of Henderson responded

Tati - It really makes us happy to hear that you've enjoyed working with Stephan and Tito. Thank you for supporting our team with such a great review! We look forward to our continued relationship and assisting with your next purchase.

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