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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,881 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,881 reviews

October 17, 2020

Jayce was very kind and professional. He updated the status of the service periodically and completed on time. I am very happy with his service. More

by JOANNASHIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jayce
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Oct 19, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with Jayce here at Lexus of Henderson, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

October 17, 2020

I was expecting temperature being taken at the entrance to the building, more sanitizers available and visible for users, possibly, cleaning staff continuously disinfecting the used area since there was no More

by Mappet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Dalit
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Oct 19, 2020 -

Lexus of Henderson responded

While I'm glad that you can depend on our team for five-star service, I'm sorry that you weren't completely satisfied with your recent visit. We are taking safety protocols very seriously and I appreciate you sharing this feedback. If there is anything further you would like to discuss, I would be happy to take your call. Thank you, Craig Kelly - Service Director - 702-228-7736

October 17, 2020

Excellent, efficient and caring dealership. They pay attention to every detail and they are always friendly and accommodating. Easy in and easy out...effortless for the customer. More

by LucyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
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Oct 19, 2020 -

Lexus of Henderson responded

Thank you, Lucy, for sharing your feedback for Lexus of Henderson. We are committed to meeting the needs of guests and I am glad to hear that our team continues to impress you!

October 17, 2020

Always the best service!! Lexus will always be my family! Thank you for greeting me at the door and helping my visit! Craig and David are the best! More

by JAKE.RIESTERER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torella
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Oct 18, 2020 -

Lexus of Henderson responded

We're so lucky to have you as a member of the Lexus of Henderson family, Jake! We're thrilled to hear that Craig and David always take such good care of you and your vehicle. Thank you for trusting us with your business!

October 17, 2020

Lexus of Henderson is always top notch and exceeds my expectations. The staff is always friendly and helpful with all my needs. I am thankful for their service team. More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2020 -

Lexus of Henderson responded

We couldn't have asked for a better review, Henry! We're so proud to hear how confident you are in our service team. Thanks for being such a great member of the Lexus of Henderson family!

October 17, 2020

Great experience. Service staff made a chore a pleasant experience and went out of their way to accommodate us!! Would recommend to everyone. Thank you More

by Dina Quandt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2020 -

Lexus of Henderson responded

Hi Dina - Thank you for taking the time to review us! It is fantastic to hear that you had such an exceptional experience working with the team. We appreciate your business and hope to see you back at Lexus of Henderson!

October 16, 2020

Kim Tran was a terrific salesperson. She was friendly, knowledgeable and no pressure. We drove many different makes of cars and the Lexus was my favorite. I love my new car. More

by SISDLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Tran
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Oct 16, 2020 -

Lexus of Henderson responded

Thank you for the review! We are so glad you had a good experience working with Kim here at Lexus of Henderson, and we will certainly let her know that you appreciate her help. We hope that you continue to enjoy your newly purchased vehicle!

October 16, 2020

David is amazing. He is the main reason I have stayed with Lexus Henderson. Not sure what else to say make me write more so... More

by DCHAVEZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
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Oct 16, 2020 -

Lexus of Henderson responded

Thank you for sharing this positive feedback for Lexus of Henderson. We're proud to have earned your continued support and we will be sure to share this wonderful comment with David. Hope to see you next time!

October 16, 2020

The group at Lexus of Henderson are awesome!! From the guys at check to sitting at David Torella's desk... the team is awesome! Happy clients! More

by ebalcalde808
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Torella
Report | Print
Oct 16, 2020 -

Lexus of Henderson responded

Thank you for your confidence in David and the Lexus of Henderson team! We are proud to have earned your business and happy to hear that you had such an excellent experience. Safe travels, and we hope to work with you again down the road!

October 16, 2020

We were pleased the way Kim Tran handled the sale of our Lexus. I will for sure recommend her to my family and friends. Likewise, Manager Charlie was also professional on how he showed us the finance side More

by yllaw1458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Tran
Report | Print
Oct 19, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so glad Kim and Charlie took good care of you here at Lexus of Henderson, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

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