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Lexus of Henderson

Henderson , NV

4.8
6,878 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,878 reviews

October 15, 2020

Overall I have a great experience, except the card wash department. “not the best job” But the amazing experience with Jay was very remarkable, very professional, the best customer service! Thank you Jay More

by LISSETCHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Oct 15, 2020 -

Lexus of Henderson responded

While I'm so glad that Jay could assist you, I do apologize that you weren't satisfied with your car wash. I appreciate your feedback and review! Thanks so much for coming to Lexus of Henderson. We look forward to serving you next time. Craig Kelly - Service Director - 702-228-7736

October 15, 2020

Great service first dealship that I have been to that actually fill up your gas tank. The only thing I wist did was topened off the coolent. More

by beldajoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Henderson, and we look forward to your next visit!

October 15, 2020

Craig was able to assess what my vehicle needed (oil change, tire pressure check) without having to state this service to him. He went above and beyond with the fabulous tinting, washing the vehicle ins More

by Niccolai’s Momma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review us! It is fantastic to hear that Craig delivered such an exceptional service experience. We are grateful for the kind words and will certainly let him know how much you appreciate his help. Safe travels, and we hope to earn your business again at Lexus of Henderson!

October 15, 2020

Great customer service keep me updated On the work Great customer service keep me updated On the work done Thank you very much Clean facility very friendly staff God bless you all and protect al More

by PETER112660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Lexus of Henderson responded

Thank you for the review! It was our pleasure to assist you here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

October 14, 2020

I went in for scheduled maintenance as well as an issue with my trunk. Service went well and finished promptly. Trunk is finally fixed. Very happy with the service. More

by jaymadamba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Lexus of Henderson responded

Thank you for stopping by to leave Lexus of Henderson a 5-star review! We appreciate your confidence in us to get the job done and we're glad to hear that Craig and the rest of our service department provided you with prompt and professional service. Hope to see you next time, Jay!

October 14, 2020

Fast, friendly service. Thank you so much! I appreciated the clean waiting areas and restrooms. Would have liked some coffee, but I understand. Happy with the service. More

by Jrboone_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Lexus of Henderson responded

Thank you for taking a moment to leave Lexus of Henderson a five-star review. The satisfaction of guests means everything to us and we're glad to hear that you enjoyed your visit to our service department!

October 14, 2020

I was very concerned about coming to Las Vegas at this time due to health problems my wife and I have. I was very relieved and surprised when I was told you would tow my vehicle to your service departm More

by MARMIKE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with Dominic, Tina, Kettle, and Michael here at Lexus of Henderson, and we will certainly share your kind words with them. It was our pleasure to assist you, and if you ever need anything else, don't hesitate to give us a call or come back and see us again. We wish you good health as well!

October 14, 2020

Martrell was a pleasure to work with! He made sure to answer all of my questions and the sale didn’t feel forced! It truly felt like a friend was helping me buy my first car! More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Lexus of Henderson responded

Thank you for the review! We are so glad Martrell took good care of you here at Lexus of Henderson, and we hope that you continue to enjoy your newly purchased vehicle!

October 14, 2020

Lexus of Henderson repaired my vehicle's electrical problem and did it within the price that they had quoted me--a very different experience from the ordeal I endured with the another Lexus dealership. More

by cbruso6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Oct 15, 2020 -

Lexus of Henderson responded

Thank you for allowing us the chance to assist you! It's wonderful to hear that you received the straightforward service you deserve from Jayce and our Lexus of Henderson team. Safe driving out there!

October 13, 2020

Everyone here at this dealership are so kind! The prices are great too. Jay is great, I highly recommend working with him if you go to this location! More

by arahimpour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Oct 13, 2020 -

Lexus of Henderson responded

Thank you for posting about your wonderful experience with Jay at Lexus of Henderson! We look forward to working with you next time.

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