Back

Lexus of Henderson

Henderson , NV

4.8
6,971 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
Contact Dealership

7736 Eastgate Road

Henderson , NV

89011

Directions

By Type

Showing 6,971 reviews

September 19, 2020

Henderson Lexus performed recall maintenance on my wife’s 2017 RX350. They did an excellent job and returned her car with a full tank of ⛽️. Thanks! More

by JIMBOBEARD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2020 -

Lexus of Henderson responded

Jim - feedback like this makes our day and we appreciate you taking the time to post about your experience at Lexus of Henderson. It is our goal to meet the needs of guests and we are honored to have earned your business. We look forward to taking care of you next time you bring in your wife's Lexus RX 350.

September 19, 2020

Always have a good experience with a service department! Fast and able to provide a loaner at all times.Nice and friendly service from employees. More

by ALLALASVEGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2020 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson with your vehicle. Our service department takes pride in offering great experiences and I am glad that always comes true for you!

September 19, 2020

Lexus Osunlana was so helpful in our needs for purchase our vehicle. Very kind and professional. We’re happy she was our sales person. Benjamin in finance also was great with our needs . More

by SUMMA1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Osunlana
Sep 21, 2020 -

Lexus of Henderson responded

Thank you so much for coming to Lexus of Henderson for your new vehicle! We are very glad that Lexus and Benjamin delivered a professional buying experience, and we hope that your new car is treating you well. Hope to see you for your first oil change!

September 19, 2020

Always an excellent experience! Tyler in service is amazing and always makes sure all of his clients are well taken care of and leave impressed. More

by kevinhildner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heischman
Sep 20, 2020 -

Lexus of Henderson responded

Thank you, Kevin, for sharing your feedback for Lexus of Henderson! It is great to hear that Tyler always provides you with great service and we look forward to taking care of you next time!

September 19, 2020

Great service from scheduling the appointment, drop off and pick up. Jayce is the most professional and customer service oriented. Keep up the great service More

by SSgt_T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Sep 21, 2020 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson to get the job done. We are glad to hear that Jayce always takes care of you, and your vehicle!

September 19, 2020

Best ever service. Professional, friendly, and ready to meet your needs. Service is beyond exceptional. Love the personnel at Lexus of Henderson. Jay is AWESOME. More

by EVABETH41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Lexus of Henderson responded

Thank you, Eva, for reviewing Lexus of Henderson! It is great to hear that Jay impressed you during your recent visit by providing exceptional service. We are lucky to have your business and we look forward to seeing you next time!

September 19, 2020

David is a terrific service agent. I have always appreciated his assistance! And I also appreciated the car wash! COVID procedures were followed throughout the areas. More

by SROY44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Lexus of Henderson responded

It was our pleasure to make your latest service visit safe and considerate! It's great to hear that you're always happy with the quality of David's work. Thank you for continuing to trust Lexus of Henderson with your vehicle and your business!

September 18, 2020

Stephen was very courteous and professional and I feel he did an excellent job with me. I told him that I was having surgery the next day and was concerned about how to pick up my suv and he said that you wo More

by DSOHIRA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
Sep 18, 2020 -

Lexus of Henderson responded

Thank you for sharing and for shouting out Stephen! It is great to hear that he went above and beyond to make your service experience go smoothly. We appreciate your business and hope to see you again at Lexus of Henderson!

September 18, 2020

FRIENDLY STAFF. CONVENIENT LOCATION. THIS WAS MY SECOND TIME TO VISIT THE SERVICE DEPARTMENT AT THE DEALERSHIP. HAVE 2 SAFETY RECALLS STILL OUTSTANDING DUE TO UNAVAILABILITY OF PARTS! HOPE THE DEALERSHIP A More

by SYED
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Lexus of Henderson responded

Thank you for continuing to support Lexus of Henderson. We look forward to working with you soon to take care of your vehicle's recalls!

September 18, 2020

Had delayed our visit a couple of weeks when dealer maintenance would have a loaner car for us. Didn't work out as a loaner was not available when we arrived for our scheduled appointment. We were sent More

by edd.braun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember names of employees....
Sep 18, 2020 -

Lexus of Henderson responded

Thank you for your patience in this process. I am glad to hear that our Lexus of Henderson team always impresses you by providing great service! We look forward to working with you next time.

...
490
...