Back

Lexus of Henderson

Henderson , NV

4.8
6,867 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
Contact Dealership

7736 Eastgate Road

Henderson , NV

89011

Directions

By Type

Showing 6,867 reviews

August 23, 2020

Paul was absolutely wonderful to work with. He is what all Car salesman should aspire to be. He puts the decision in the customers hands while being honest about the product. He gives the customer options More

by JOSEPH.FORTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Lexus of Henderson responded

Joseph - What a fantastic review! We love to hear that Paul delivered a five-star car-buying experience and provided honest service along the way. Thank you so much for shopping with us at Lexus of Henderson! We hope that you're enjoying your new vehicle.

August 23, 2020

Nothing to say it was fine. Had to wait an hour or more for finance so that was not great otherwise it was fine. Clean and pretty decor More

by MCLENNONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Lexus of Henderson responded

Thank you for the review! We do strive for efficient service here, and we will be sure this feedback with our team and work to improve our process going forward. We hope that you continue to enjoy your newly purchased vehicle!

August 23, 2020

This was my first experience with them. My scheduled visit was at 9am on Tuesday. Apparently this was only an intake as I did not hear back about the estimate until Thursday. When I received the car bac More

by Ty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Aug 24, 2020 -

Lexus of Henderson responded

Ty - Thank you for taking the time to leave us this review, and thank you for giving us the opportunity to make this right and fix our mistake. It was our pleasure to assist you here at Lexus of Henderson, and if you ever need anything else, don't hesitate to give us a call or come back and see us again.

August 23, 2020

Service is great and on time.Car wash service is very Service is great and on time. Car wash service is very good. Too bad no coffee and donuts But this is not dealer’s fault. More

by VWANG1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Lexus of Henderson responded

Thank you for taking the time to share this feedback about your recent service visit to Lexus of Henderson! We are lucky to have you as a customer and look forward to serving you next time.

August 23, 2020

Our service with Lexus of Henderson was amazing! We had 2 in depth recalls and needed them all done in one day and they succeeded! More

by Nbeard89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Lexus of Henderson responded

Thank you for coming to Lexus of Henderson for your recall repairs! We are happy to hear that you were able to get back on the road in a timely manner. Enjoy your week!

August 22, 2020

Very good service, it was very fast and efficient. The person was friendly and my car was taken off very well. Would come back in the future More

by KEVINH54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2020 -

Lexus of Henderson responded

Hi Kevin, thank you for posting about your wonderful experience with the Lexus of Henderson team. We're proud to have earned your business and we look forward to taking care of you next time!

August 22, 2020

They are always accommodating and friendly. They go above and beyond to make you feel like they are doing all they can to take care of you and your car. More

by BRYAN_LINDSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
Aug 24, 2020 -

Lexus of Henderson responded

Thank you for the kind words about our wonderful staff! We appreciate your business and hope to see you back at Lexus of Henderson next time!

August 22, 2020

Jay Dault provider quality service and on time completion. This was a very busy day for service but I appreciate the support from Jay Dault More

by BLKASARDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Dault Service Mgr
Aug 24, 2020 -

Lexus of Henderson responded

We're thrilled to hear how well Jay and the rest of the team here at Lexus of Henderson took care of you and your vehicle! Thank you for trusting us with your repair and maintenance needs!

August 21, 2020

Stephen’s Team if Service workers were The most professional group of men I’ve ever worked with; from Start to Finish..! Most helpful and efficient for sure; leaving my car beautifully cleaned and More

by Glenn Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Aug 21, 2020 -

Lexus of Henderson responded

Hi Glenn - Thank you for taking the time to share! It is wonderful to hear such kind words about our team. It is a privilege to have earned your business over the years and we hope to continue to do so. Safe travels from everyone at Lexus of Henderson!

August 21, 2020

We worked with Sirius Xie. He was very courteous and worked hard to get numbers closer. We are glad we bought our Lexus NX 300. It is great driving and I love it!! More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sirius Xie and Ben Nguyen
Aug 24, 2020 -

Lexus of Henderson responded

Congratulations on your new Lexus NX 300! We are honored to have earned your business and happy to hear you had such an excellent experience. Safe travels in your new car and we hope to see you back at Lexus of Henderson!

...
493
...