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Lexus of Henderson

Henderson , NV

4.8
6,857 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,857 reviews

August 05, 2020

Craig and Jay went the extra mile to ensure my repair issues were addressed in a timely manner. And my vehicle was impeccably cleaned while in their care! More

by Yes
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
Aug 06, 2020 -

Lexus of Henderson responded

We really appreciate your five-star review! It's awesome to hear that Craig and Jay went above and beyond to deliver efficient, considerate service. Thank you for trusting Lexus of Henderson with your car repair needs!

August 05, 2020

Great! It was easy and smooth. They were very kind. The place was vey clean and quiet. 25 words are very long to fill. Thanks More

by MIKEPARK0915
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Lexus of Henderson responded

Thanks for the five-star review, Mike! It was our pleasure to deliver friendly, stress-free service. Thank you for trusting Lexus of Henderson with your vehicle and your business!

August 04, 2020

Great service. Friendly staff. That’s all. You’re asking me too many questions bbb bbb bbb bbb bbbb bbb bbb bbbb bbb bbb bbb More

by cbs523jac
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Lexus of Henderson responded

Thank you for taking the time to share your feedback for Lexus of Henderson. We strive to offer excellent service for guests and I am thrilled to hear that came true for you!

August 04, 2020

When things came up the changed the original plan, Tyler kept me informed. And he was very accommodating. I really appreciate being kept in the loop and informed. It was a great experience. More

by DALE.FIELDING
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 05, 2020 -

Lexus of Henderson responded

Dale, thank you for the review! Providing communicative and accommodating service is always the goal for us at Lexus of Henderson, and we are happy to hear that Tyler made it happen for you. We will be sure to let him know that you appreciate his help!

August 04, 2020

This dealership gives outstanding service. I came to this dealership in 2012 and purchased a 2011 Lexus 350 and I have been so pleased with my car. I am thankful for the reminders for service and the care in More

by Carol
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Car Host
Aug 05, 2020 -

Lexus of Henderson responded

We couldn't have asked for better feedback, Carol! We're so proud to have earned your endorsement and your repeat business. Taking care of you and your 2011 Lexus 350 over the years has been our pleasure, and it's great to hear that our service team always delivers exceptional work. Thank you for your confidence in Lexus of Henderson, and we look forward to seeing you next time!

August 04, 2020

Outstanding Service Department Always outstanding service from Lexus of Henderson. Had the car in for an ECM adjustment, replacement of the passenger side grab handle, and repair o More

by ArtW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Aug 05, 2020 -

Lexus of Henderson responded

Reviews like this one always make our day, Art! We're so proud to have earned your business and your confidence. It's fantastic to hear that Steve and Jay delivered such exceptional repairs and detail work. Thank you for trusting Lexus of Henderson with your car maintenance needs!

August 03, 2020

The Lexus of Henderson service was excellent with attentive service staff, especially Mr. Tyler Heishman. We will always rely on the service staff to assist. More

by DAROSE3
Recommend Dealer
Yes
Employees Worked With
Mr. Tyler Heishman
Aug 03, 2020 -

Lexus of Henderson responded

It is so nice to hear how confident you are in the Lexus of Henderson service team! Thank you for your support and we hope to earn your business again in the future!

August 03, 2020

Excellent Dealer Thank you Stephen for your warm welcoming, I had my ES350 since 2015, I always use Lexus service, they're dependable and honest. They have never tried More

by PERREIRA82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen ,Saul
Aug 04, 2020 -

Lexus of Henderson responded

Thank you for continuing to support Lexus of Henderson. We're so grateful for your confidence in us and are proud to have had your business for the past 5 years! Both Stephen and Saul are wonderful members of our team and it's fantastic to hear that they always take care of you. We look forward to working with you during your Lexus ES350's next service!

August 02, 2020

The service was awesome for my first time there the experience was great better than other dealerships I can’t compare how good this dealership was than to other. My sales person was Eldrid oboda and t More

by Nela17
Recommend Dealer
Yes
Employees Worked With
Aug 03, 2020 -

Lexus of Henderson responded

Thank you for leaving Lexus of Henderson a five-star review. It makes us happy to hear that Eldrid and Richard made the right first impression during your visit! Congratulations on the purchase of your vehicle. We wish you safe driving!

August 02, 2020

Comments regarding Service Dept. Service staff are always timely, courteous and helpful. The waiting area is always clean and roomy There are 3 separate areas when customers can wai More

by MARYCHALFANT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, service manager
Aug 03, 2020 -

Lexus of Henderson responded

Mary, thank you for reviewing Lexus of Henderson! We're pleased to hear that you always enjoy the service and amenities at our location. Our team looks forward to taking care of you next time!

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