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Lexus of Henderson

Henderson , NV

4.8
6,922 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,922 reviews

August 09, 2020

I like the professionalism it offered. My service coordinator was nice and knowledgeable. He doesn’t “xxxxxxxx” and I appreciate that. I would recommend him to anyone. More

by SLKTRINH
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Lexus of Henderson responded

We are glad to hear that your experience at Lexus of Henderson was so transparent and professional. Thank you for taking the time to leave us a review! Safe travels and we hope to see you again down the road!

August 08, 2020

David is one of the service associates that helped us with everything. He was really kind and supportive in every way. I would love to see him again for my next appointment. Also, Steven helped us in Dav More

by Liwa Kuang
Recommend Dealer
Yes
Employees Worked With
David, Steven
Aug 10, 2020 -

Lexus of Henderson responded

We're so proud to have earned your confidence, Liwa! Reviews like yours always make our day. It's wonderful to hear that David and Steven went above and beyond to deliver friendly, attentive service. Thank you for trusting Lexus of Henderson with all your repair and maintenance needs!

August 08, 2020

Great service and was helpful in addressing all my questions. Provided a loaner which made it convenient . Overall happy with the service and friendliness. Joshua ( not sure if last name is Matthews More

by PHYLLISC88
Recommend Dealer
Yes
Employees Worked With
David Torella and Joshua
Aug 09, 2020 -

Lexus of Henderson responded

Hi Phyllis - We are so happy to hear that your experience at Lexus of Henderson was so transparent and efficient! Our team works hard to deliver high-quality customer service, and we are glad this was reflected in your time working with Joshua! Safe travels and we hope to see you back!

August 08, 2020

Lexus of Henderson This Location is clean and safe environment, great professionalism, hospitality, and excellent service. I am always treated me like family they have a More

by JASONEHINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Aug 10, 2020 -

Lexus of Henderson responded

Jason, thank you for taking the time to leave us a review! We are grateful to have you as a customer here at Lexus of Henderson, and we look forward to your next visit!

August 08, 2020

Everything is just fine,professional .Everything was done in timely manner.This location is the one i recommend to everyone who asked me.Always .Thank you More

by davorvidovic96
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David,great guy.
Aug 10, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave Lexus of Henderson a five-star review. We're grateful to have earned your support and we look forward to doing business with you in the future!

August 08, 2020

Installation of Running Boards for 2020 Lexus 450h I was very pleased with the service. I was advised that the installation may take at least 3hrs and was offered a loaner car. I brought a book to read More

by AlohaJoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Lexus of Henderson responded

Feedback like this always makes us smile, Joe! We're so glad to hear that our team delivered such attentive, transparent service - and that you enjoyed your stay in our waiting area. Thank you for trusting Lexus of Henderson with your vehicle repair needs - we'll always be just a call away!

August 08, 2020

Excellent service, they took great care of me! Lexus really is the one stop shop for great service and even greater cars. Lexus truly is the pinnacle of Luxury and convenience! Their service is excellen More

by 3DSGUy
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Lexus of Henderson responded

Thank you for sharing such positive feedback. At Lexus of Henderson, it is our goal to provide top-notch service for customers and I am thrilled to hear that came true for you. We're looking forward to working with you next time!

August 08, 2020

Service Manager Jay Dalit provided me with exceptional customer service. He made sure that I was aware of my vehicle status and took his time to explain everything. Thank you Jay! More

by PINOY2933
Recommend Dealer
Yes
Employees Worked With
Jay Dalit
Aug 10, 2020 -

Lexus of Henderson responded

We are thrilled to hear that Jay delivered such a transparent experience! Thanks for taking the time to leave a review. We hope to see you back at Lexus of Henderson next time!

August 07, 2020

I really felt comfortable with all safety guidelines that are in place to keep your customers safe while getting service done. Craig, as always, took amazing care of me. Thank you! More

by Matt.pearson.vegas
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are so glad you enjoyed working with Craig and our team at Lexus of Henderson. Customer safety is our number one priority here, and we are pleased to hear that we made the experience comfortable for you during this difficult time. We look forward to your next visit!

August 07, 2020

Very impressed with the service dept. Easy drop off, received a beautiful loaner vehicle. Quick service, received my car back repaired and freshly detailed with a full tank of gas! More

by lindaedenvegas
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are so glad that you enjoyed working with our service department here at Lexus of Henderson. It was our pleasure to assist you, and if you ever need anything else, don't hesitate to come back and see us again!

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