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Lexus of Henderson

Henderson , NV

4.8
6,933 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,933 reviews

August 02, 2020

The service was amazing! Everyone was helpful, listened to me, and was super professionals and polite. I love my car and would highly recommend this business to anyone. More

by Alyssa Aklestad
Recommend Dealer
Yes
Employees Worked With
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Lexus of Henderson responded

Thank you for leaving Lexus of Henderson a review, Alyssa! We strive to offer exceptional service and I am so glad to hear that our team treated you right!

August 01, 2020

Lexus of Henderson always goes above and beyond for my vehicle needs. They handle my concerns with respect and courtesy. Top notch all around. L More

by JAVIERPARRA
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
Aug 03, 2020 -

Lexus of Henderson responded

Feedback like this always makes our day, Javier! We're so proud to hear that our service team has earned your confidence and your repeat business. Thank you for trusting Lexus of Henderson with all your car repair needs!

August 01, 2020

I am a very satisfied customer not because of the cost but rather the wonderful service manager David Torella. Lexus of Henderson. He made sure that I had the service I needed plus Brakes and Rotors whic More

by shenry8766
Recommend Dealer
Yes
Employees Worked With
David Torella
Aug 03, 2020 -

Lexus of Henderson responded

We couldn't have asked for better feedback! We're thrilled to hear that David went above and beyond to make sure all your service needs were met. Thank you for your kind words, and thanks for trusting Lexus of Henderson with your car and your business!

August 01, 2020

Stephen Diem is an “EXCELLENT SERVICE REPRESENTATIVE”. He goes out of his way to ensure the customer is happy. He’s patient, knowledgeable, and an expert in his field. My name is Victoria Pearl, Lexus/He More

by Victoria Pearl
Recommend Dealer
Yes
Employees Worked With
Stephen Diem “EXCELLENT”
Aug 03, 2020 -

Lexus of Henderson responded

Victoria, thank you for the review! We are grateful to have you as a customer here at Lexus of Henderson, and we will certainly let Stephen know that you appreciate his help. We look forward to your next visit!

August 01, 2020

My wife and I had a great experience at this dealership! Everyone was very kind and helpful. Stephen when out of his way to accommodate us. Thank you everyone. More

by Jrhr22
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Lexus of Henderson responded

We are thrilled to hear that your experience at Lexus of Henderson was so wonderful! Thank you for taking the time to leave a review and for shouting out Stephen! We will let him know you appreciate his help. Safe travels and we hope to see you back next time!

August 01, 2020

Jay have always been very helpful and accomodating. Thank you for all that you do, Lexus must be very pleased to have you in their team. More

by JMosqueda
Recommend Dealer
Yes
Employees Worked With
Jay Daylit 5 stars!
Aug 03, 2020 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson and for giving a shout out to Jay. We're proud to have earned your business!

August 01, 2020

Excellent Customer Service The service at Lexus is superior compared to past experiences at BMW and Infinity. Regardless if I’m there for service or just a car wash, I am always More

by Jennelle
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan is Service
Aug 03, 2020 -

Lexus of Henderson responded

Jennelle - It means so much to hear that our service stands out from other dealerships. We are especially glad that you can depend on our team for friendly care, every time. Thank you for being part of the Lexus of Henderson family!

August 01, 2020

Covid 19 Everything was great except for the enforcement of wearing masks. I saw one customer without a mask and one that wore it around his neck. In the sales More

by OP2MYST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Aug 07, 2020 -

Lexus of Henderson responded

I'm sorry that you weren't completely comfortable with your recent visit. We are taking measures to ensure our customers and employees' safety seriously and it's disappointing to read your feedback. I do appreciate you bringing this to my attention so I can address it with my team. Thank you, Craig Kelly - Service Director - 702-228-7736

July 31, 2020

Never disappointed; always first class treatment whenever I bring my vehicle in for service. Keep up the great work & I'll be back for sure More

by Shredcrew30
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Aug 02, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! Providing first-class service is always the goal for us at Lexus of Henderson, and it means a lot to know that we are living up to our values. We look forward to your next visit!

July 31, 2020

What a great experience for my daughter who was a first time auto buyer. Lexus Osunlana was very helpful. She was extremely knowledgeable and professional. More

by Mindycalieri
Recommend Dealer
Yes
Employees Worked With
Lexus Osunlana
Aug 02, 2020 -

Lexus of Henderson responded

Thank you so much for the 5-star review! It was our pleasure to assist your daughter in her first car purchase here at Lexus of Henderson, and we hope that she continues to enjoy her newly purchased vehicle!

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