Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Henderson
Henderson , NV
7,150 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,150 reviews
September 06, 2020
Appointment easy to make and times readily available. Great detail in addition to 40k service. Jaycee, my consultant was very professional and efficient. Left feeling I received excellent value. Great detail in addition to 40k service. Jaycee, my consultant was very professional and efficient. Left feeling I received excellent value. More
by JDHJEH12
Verified CustomerEmployees Worked With
Jayce
September 05, 2020
I had a great buying experience here at Lexus of Henderson. The staff was helpful and friendly. I greatly appreciate Sirui and Kim's detailed explanation of the vehicle that I was getting and what f Henderson. The staff was helpful and friendly. I greatly appreciate Sirui and Kim's detailed explanation of the vehicle that I was getting and what function it has and Richard for explaining each of warranty packages and what they cover. More
by JOHNNYWAING
Employees Worked With
Sirui, Kim and Richard
September 05, 2020
David was very friendly and professional. Kept me updated at all times. He made sure I get the right loaner that I had asked for. updated at all times. He made sure I get the right loaner that I had asked for. More
by Yelena
September 05, 2020
Always great customer service, it was busy and the wait was a little longer than normal With Covid I think everyone did a great job. was a little longer than normal With Covid I think everyone did a great job. More
by KSAVAGE2
Employees Worked With
September 05, 2020
Tito Deleon was our salesman and he was always courteous and respectful. Dealership worked hard to get me the hybrid I wanted from another Lexus dealer. and respectful. Dealership worked hard to get me the hybrid I wanted from another Lexus dealer. More
by JOHN_KAY
Employees Worked With
September 05, 2020
Love you guys. Always know I'm in good hands. Special thanks to Jay for giving me great service. I can leave on a long trip and know I'm safe. Thanks thanks to Jay for giving me great service. I can leave on a long trip and know I'm safe. Thanks More
by JANFARIS
September 05, 2020
Top Notch group of professionals. The Service Department always goes beyond our expectations answering questions and always helpful. Lexus of Henderson is First Class! A+ always goes beyond our expectations answering questions and always helpful. Lexus of Henderson is First Class! A+ More
by TERRY.JACKSON.ESQ
September 05, 2020
Trust and feeling comfortable driving without worry is number 1 for me, hopping that I’ll have a good relationship with LEXUS and Jay the Service Mgr. number 1 for me, hopping that I’ll have a good relationship with LEXUS and Jay the Service Mgr. More
by abrazaldoben
Employees Worked With
Service Mgr Mr Jay: Excellent!
September 05, 2020
Stephen was a very nice gentleman well organized and very polite. He let me know all the information that he was going to do on my car and about my loaner and when the car should be done. polite. He let me know all the information that he was going to do on my car and about my loaner and when the car should be done. More
by evbell1
Employees Worked With
Stephen Diem
September 05, 2020
Stephen is a consummate customer service professional and does an excellent job interacting with clients in a exemplary fashion. Overall, I’d highly recommend his insight and problem solving skills. does an excellent job interacting with clients in a exemplary fashion. Overall, I’d highly recommend his insight and problem solving skills. More
by ericzeller8
Employees Worked With
Stephen Mizuno golf aficionado
