Back

Lexus of Henderson

Henderson , NV

4.8
6,866 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
Contact Dealership

7736 Eastgate Road

Henderson , NV

89011

Directions

By Type

Showing 6,866 reviews

July 16, 2020

Recall is always inconvenient, however your service department made it easier for us when they had a courtesy car available. Which made this convenient for us considering we drove in from Kingman. Dow More

by nanabiker
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Lexus of Henderson responded

We understand that the car servicing process can be challenging and we are happy to hear that our team made it more convenient. Thank you for this review and feedback! We look forward to assisting you in the future.

July 15, 2020

Great service experience. My Lexus is dealer maintained, always running in tiptop shape. The appointment was easily scheduled and I had a loaner vehicle available when I arrived. Everything got done includi More

by LIONREX
Recommend Dealer
Yes
Employees Worked With
Daniel Torello
Jul 16, 2020 -

Lexus of Henderson responded

Thank you for sharing your feedback! Taking care of customers has always been our priority and I am glad to hear that you enjoyed every aspect of your recent service visit. All of us at Lexus of Henderson look forward to working with you next time!

July 15, 2020

Dealership is located in a very convenient location. Staff are very courteous n professional. Place is always very immaculate n stock with with water etc. More

by FELIX.FRANCES
Recommend Dealer
Yes
Employees Worked With
Dave Torella
Jul 15, 2020 -

Lexus of Henderson responded

We love to see positive feedback, Felix! Thank you for sharing these kind words about our team and facilities. We look forward to your next visit with us at Lexus of Henderson.

July 15, 2020

Michelle was great to work with through e-mail and text as that was the best way for me to communicate. It was also awesome that she got someone to bring down the car to my work for me to see and test driv More

by bridget_mcguire
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Lexus of Henderson responded

Bridget - I'm very happy to hear that Michelle provided communicative, accommodating service during your purchasing process. It's disappointing to read about your experience with our Finance Department as we have higher standards for our customers than this. We are grateful for your business and will take your feedback into consideration moving forward. Don't hesitate to contact me if I can be of any assistance. Thank you, Charlie Gumina - General Sales Manager - 702-942-6686

July 15, 2020

Great new set of tires & detail of car. But changed settings of lights & dashboard, passerby drivers notified me I had no lights on. Javier wonderful👏‼️ More

by jmfuna?
Recommend Dealer
Yes
Employees Worked With
Javier
Jul 15, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us this review. It was our pleasure to change your tires and detail your vehicle here, and we will certainly let Javier know that you appreciate his help. We will also share your feedback with our team and work to improve our process going forward!

July 15, 2020

I took my Lexus in to get fixed. I had major repairs on it and now I have a brand new car. Thanks for fixing it! More

by EDWIN.KINGSLEY
Recommend Dealer
Yes
Employees Worked With
Jay
Jul 16, 2020 -

Lexus of Henderson responded

We appreciate the five-star review, Edwin! We're so happy to hear that our service team got your Lexus running like new. Thank you for trusting Lexus of Henderson with your repair needs - it was a pleasure doing business with you!

July 14, 2020

OUR FIRST TIME HERE...WAS GOOD FRIENDLY SERVICES! OUR VERY FIRST TIME OWNING A “2020” LEXUS RX 350! GO HOME HAPPY SHARED WITH FRIENDS and FAMILIES. JUST WANT TO SAY “Thank You!” Tommy Ng and Eldred Obod More

by ReNa Ken Kwong
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Ng
Jul 15, 2020 -

Lexus of Henderson responded

We couldn't ask for better feedback and we appreciate you taking the time to share. We're thrilled to hear that both Tommy and Eldred made the purchase of your 2020 Lexus RX 350 an enjoyable experience. It's a pleasure to have your business at Lexus of Henderson and we wish you safe travels in your new vehicle!

July 14, 2020

Service I received at Lexus was awesome.The sale manager is nice and very attentive to details.The overall team was pleasant and was a nice visit for me and my family. More

by elizabethfunke90
Recommend Dealer
Yes
Employees Worked With
Jim Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Mirrer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Lexus of Henderson responded

Elizabeth, thank you for sharing the fixe-star experience you had at Lexus of Henderson. Our team is committed to providing top-notch service and it's fantastic to see that came through to you! We are grateful to have your family's business and we look forward to seeing you sometime down the road.

July 14, 2020

The service is always unmatched with a smile every time I get any services done and especially when I buy a new car. My only complaint is that I wish that The Lexus of Henderson Dealership still offered the More

by REGGIECARROLL13
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cat Finance
Jul 14, 2020 -

Lexus of Henderson responded

Reggie - It means a lot to hear that you've received consistently excellent service from our Lexus of Henderson team! Thank you for stopping by to review us and share this feedback. We truly appreciate your support.

July 14, 2020

Outstanding customer service! Service dept. Gives attention to detail on every issues! Special thanks to personel at the lot attendance, and mr craig kelly you all gave me an outstanding service! More

by Pael
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! It was our pleasure to work with you here at Lexus of Henderson, and it means a lot to know that we provided the outstanding service we strive for here. We will certainly let Craig know that you appreciate his help!

...
514
...