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Lexus of Henderson

Henderson , NV

4.8
6,864 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,864 reviews

July 10, 2020

Stephen and the Service team at Lexus of Henderson are very professional, courteous and customer focused. The team is always very welcoming and knowledgeable. Awesome More

by tjamssens
Recommend Dealer
Yes
Employees Worked With
Stephen
Jul 13, 2020 -

Lexus of Henderson responded

There are so many compliments in your review which we just love! Thank you so much for rating Lexus of Henderson five stars and giving a shout out to Stephen. We look forward to your next visit.

July 10, 2020

Awesome as always!My man Stephen diem with the service Awesome as always! My man Stephen diem with the service dept always on point as well as the rest of the staff. First class operatin. More

by ANGELNZOEY
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Jul 13, 2020 -

Lexus of Henderson responded

It means a lot to hear that you receive consistently excellent service from our Lexus of Henderson team! Thank you so much for trusting us with your vehicle time and time again.

July 10, 2020

David in service was excellent to work with. He was prompt and very accommodating. Due to repair we needed a loaner overnight to go back to St George and he took care of it without a hitch. Also in p More

by CABS4DAN
Recommend Dealer
Yes
Employees Worked With
David
Jul 13, 2020 -

Lexus of Henderson responded

It's wonderful to hear that David took excellent care of you and made sure you would have a loaner vehicle while yours was in the shop. Thank you for sharing these details so that others will know what it's like to be a guest at Lexus of Henderson! We hope we have the chance to assist you in the future.

July 09, 2020

Super friendly and listens when there is any comments or concerns. Takes the time to explain everything. One of the nicest employee I have ever met anywhere. Thanks again Craig! More

by strussler24
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Lexus of Henderson responded

Your feedback means so much to us at Lexus of Henderson. Thank you for sharing and for giving a shout out to our team member, Craig. We are committed to taking care of customers and we look forward to your next service visit.

July 09, 2020

Very nice play first time go and love it very nice people always want to go thear to check for my car thanks to customer relations specialist JAYCE MESSER More

by ssandro29
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Lexus of Henderson responded

Thanks for taking the time to review Lexus of Henderson! It's wonderful to hear that our team member, Jayce, provided you with the excellent service we strive for and made your first visit with us so enjoyable. We look forward to seeing you next time!

July 09, 2020

Excellent fast and friendly service!!!Had an appointment Excellent fast and friendly service!!! Had an appointment for scheduled maintenance. Waited about an hr and all done. David the service advisor did a More

by n2kboyi
Recommend Dealer
Yes
Employees Worked With
David
Jul 09, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with David and our team here at Lexus of Henderson, and we look forward to your next visit!

July 09, 2020

The service was fast and detailed. I was treated very nice and professional. Overall a great experience. Jay Dalit did a great job. The survey has Graig Kelly as my Service Adviser and it was Jay More

by KFURPHY
Recommend Dealer
Yes
Employees Worked With
Jay Dalit not Graig Kelly. So five stars for Jay
Jul 09, 2020 -

Lexus of Henderson responded

Thank you for the review! We couldn't be happier to hear that you enjoyed working with Jay here at Lexus of Henderson. We will certainly let him know that you appreciate his help!

July 09, 2020

My experience at Lexus of Henderson has always been top notch. From purchasing the car in 2018 from Eldred Obodai to the fantastic care of Stephen DIem and Jayce Messer in the service department they make More

by romazzino
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen DIem, Jayce Messer
Jul 10, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! It is always a pleasure to work with you here at Lexus of Henderson, and we will certainly let Eldred, Stephen, and Jayce know that you appreciate their help. We look forward to your next visit!

July 08, 2020

Roy Hollinger is a true problem solver and knows what customer service really means! Had some frustrating moments with an unsolved repair problem until Roy came on board. A proper resolve is Everything w More

by ARTCZECH
Recommend Dealer
Yes
Employees Worked With
Roy Hollister
Jul 08, 2020 -

Lexus of Henderson responded

Thank you for trusting us to get your repair done. Roy certainly is an excellent member of the Lexus of Henderson team and I am glad to hear that he worked hard to get you back on the road safely. We're grateful for your business and wish you happy driving.

July 08, 2020

Outstanding service. Dropped car off on a Friday. They had to keep it over the weekend. They gave me a loner car. Jayce did a great job keeping me updated. They did some warranty work and 40K mile serv More

by VEGASRK
Recommend Dealer
Yes
Employees Worked With
Jayce.
Jul 08, 2020 -

Lexus of Henderson responded

For you to say that you received amazing service from our Lexus of Henderson team makes us smile! Thank you for sharing these details about your recent visit for warranty work and your 40k mile check-up. We are so glad that everything went smoothly. Enjoy your day!

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