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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,952 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,952 reviews

July 15, 2020

I took my Lexus in to get fixed. I had major repairs on it and now I have a brand new car. Thanks for fixing it! More

by EDWIN.KINGSLEY
Recommend Dealer
Yes
Employees Worked With
Jay
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Jul 16, 2020 -

Lexus of Henderson responded

We appreciate the five-star review, Edwin! We're so happy to hear that our service team got your Lexus running like new. Thank you for trusting Lexus of Henderson with your repair needs - it was a pleasure doing business with you!

July 15, 2020

Great service experience. My Lexus is dealer maintained, always running in tiptop shape. The appointment was easily scheduled and I had a loaner vehicle available when I arrived. Everything got done includi More

by LIONREX
Recommend Dealer
Yes
Employees Worked With
Daniel Torello
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Jul 16, 2020 -

Lexus of Henderson responded

Thank you for sharing your feedback! Taking care of customers has always been our priority and I am glad to hear that you enjoyed every aspect of your recent service visit. All of us at Lexus of Henderson look forward to working with you next time!

July 14, 2020

Service I received at Lexus was awesome.The sale manager is nice and very attentive to details.The overall team was pleasant and was a nice visit for me and my family. More

by elizabethfunke90
Recommend Dealer
Yes
Employees Worked With
Jim Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Mirrer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2020 -

Lexus of Henderson responded

Elizabeth, thank you for sharing the fixe-star experience you had at Lexus of Henderson. Our team is committed to providing top-notch service and it's fantastic to see that came through to you! We are grateful to have your family's business and we look forward to seeing you sometime down the road.

July 14, 2020

Outstanding customer service! Service dept. Gives attention to detail on every issues! Special thanks to personel at the lot attendance, and mr craig kelly you all gave me an outstanding service! More

by Pael
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! It was our pleasure to work with you here at Lexus of Henderson, and it means a lot to know that we provided the outstanding service we strive for here. We will certainly let Craig know that you appreciate his help!

July 14, 2020

The service is always unmatched with a smile every time I get any services done and especially when I buy a new car. My only complaint is that I wish that The Lexus of Henderson Dealership still offered the More

by REGGIECARROLL13
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cat Finance
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Jul 14, 2020 -

Lexus of Henderson responded

Reggie - It means a lot to hear that you've received consistently excellent service from our Lexus of Henderson team! Thank you for stopping by to review us and share this feedback. We truly appreciate your support.

July 14, 2020

OUR FIRST TIME HERE...WAS GOOD FRIENDLY SERVICES! OUR VERY FIRST TIME OWNING A “2020” LEXUS RX 350! GO HOME HAPPY SHARED WITH FRIENDS and FAMILIES. JUST WANT TO SAY “Thank You!” Tommy Ng and Eldred Obod More

by ReNa Ken Kwong
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Ng
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Jul 15, 2020 -

Lexus of Henderson responded

We couldn't ask for better feedback and we appreciate you taking the time to share. We're thrilled to hear that both Tommy and Eldred made the purchase of your 2020 Lexus RX 350 an enjoyable experience. It's a pleasure to have your business at Lexus of Henderson and we wish you safe travels in your new vehicle!

July 13, 2020

Amazing care was provided to us. I have never felt this way about a car dealership. We will continue to use this service advisor and technicians. . More

by NorCal
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
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Jul 13, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are grateful that we got the opportunity to work with you here at Lexus of Henderson, and we look forward to your next visit!

July 13, 2020

👌 Great folks to deal with. Very nice and 👌 Great folks to deal with. Very nice and personable.......... ......... Would buy my next vehicle at this location. Looking fwd to my free More

by KCHILD999
Recommend Dealer
Yes
Employees Worked With
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Nygun
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Jul 14, 2020 -

Lexus of Henderson responded

Thank you for taking a moment to share such kind feedback for the Lexus of Henderson team. We're honored to have earned your business and we look forward to working with you when you are in town for your car wash!

July 13, 2020

My rating sadly reflects the very unacceptable interaction and service I received from Mr Nguyen. Eldred Obodai was responsive, professional, and customer oriented. Outstanding salesperson! More

by JANICEROS3
Recommend Dealer
No
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Nguyen. Ben was the Financial person I dealt with. I am very unhappy with his unprofessional and irresponsible behavior. I will be speaking to the general manager regarding this manner. It was very disappointing for a dealership the caliber of Lexus.
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Jul 29, 2020 -

Lexus of Henderson responded

Janice - While I'm glad that Eldred provided professional service, I'm concerned by the rest of your review. We expect our entire team to provide excellent customer care. Would you be willing to share the details of your experience so that I can make sure it's addressed? If so, please give me a call. Thank you, Charlie Gumina - General Sales Manager - 702-942-6686

July 13, 2020

From the guys who checked me in at service to the sales rep who checked me out every one did an amazing job!!! Keep up the good work!!!😊 More

by suehurley24
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2020 -

Lexus of Henderson responded

Thank you so much, Sue! It's our pleasure to assist you and we are delighted to know that you're a happy customer. See you next time at Lexus of Henderson!

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