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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
7,150 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 7,150 reviews

August 17, 2020

Upon arrival, they were waiting for me and were very effective and efficient and checking me in, ensuring I had everything I needed. At pick up it was equally as seamless. Very professional, very clean More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2020 -

Lexus of Henderson responded

We couldn't have asked for better feedback! It's wonderful to hear that the team here at Lexus of Henderson delivered such straightforward, stress-free service. Thank you for trusting us with your repair and maintenance needs!

August 16, 2020

I loved my service person name Jay Dalit. He goes beyond his service to help me as quickly as he can. he's the best. More

by Kimberlyn
Recommend Dealer
Yes
Employees Worked With
Jay Dalit
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Aug 17, 2020 -

Lexus of Henderson responded

Hi Kimberlyn, thank you for reviewing Lexus of Henderson! We're pleased to hear that Jay was such a pleasure to work with during your recent service visit. See you next time!

August 16, 2020

Service was great and car was ready when promised. Lyft Service was great and car was ready when promised. Lyft driver was there on time. I found everyone was friendly and wanted to ensure I was assisted More

by DON_VOORHEES
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are grateful for your business here at Lexus of Henderson, and we look forward to your next visit!

August 16, 2020

Very Happy with the service performed on my vehicle, advisor Tyler was very professional and helpful to me. Thanks for your help with my A/C issues More

by MPK3900
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
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Aug 17, 2020 -

Lexus of Henderson responded

Thank you for trusting us with your business. It is fantastic to hear that Tyler was so accommodating and was able to fix your vehicle's Air Conditioner. We are lucky to have you as a Lexus of Henderson customer!

August 16, 2020

Service Advisor Tyler Heishman always takes care of his clients. After Tony Nyguen left Lexus I was worried who would be my next Advisor. Glad i was chosen Tyler, knows his stuff is honest and all around More

by RICKDOOG
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
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Aug 17, 2020 -

Lexus of Henderson responded

Rick - we're so glad to hear that Tyler has been able to live up to your expectations! All of us here at Lexus of Henderson strive to deliver exceptionally attentive service. Thank you for continuing to trust us with all your repair and maintenance needs!

August 15, 2020

Great customer service and communication. They kept me updated every step of the way and made sure I was taken care of. They are the best!!! More

by BREANNA.JANNEY
Recommend Dealer
Yes
Employees Worked With
Jay in the service department was excellent five stars
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Aug 17, 2020 -

Lexus of Henderson responded

Reviews like this one always make our day, Breanna! Thank you for being such a great customer of Lexus of Henderson!

August 15, 2020

I take my GX460 for a recall service, excellent service, I also got a 10% discount for new brake pads. Lexus IS the best. Jay is the best. More

by JIMMYYAO_85
Recommend Dealer
Yes
Employees Worked With
Jay
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Aug 17, 2020 -

Lexus of Henderson responded

Hi Jimmy, thank you for doing business with us at Lexus of Henderson! We're glad to hear that Jay took care of your Lexus GX 460 to ensure you got back on the road safely!

August 15, 2020

Greatest Customer Service from dropping vehicle off to picking it up. Thank you all again for all you do for my wife and self! Thanks More

by Bkvivalv
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler also!
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Aug 17, 2020 -

Lexus of Henderson responded

It's our pleasure to assist you! A big thanks to you and your wife for trusting us with your auto service needs. We look forward to our continued relationship. - Lexus of Henderson team

August 14, 2020

Henderson LexusEverything went Great!!!! Mr. Dean is Henderson Lexus Everything went Great!!!! Mr. Dean is Awesome and always takes care of me and accommodates me in anyway that he can!!! Thanks for the More

by hlajr44
Recommend Dealer
Yes
Employees Worked With
Jason Dean
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Aug 14, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we look forward to your next visit!

August 14, 2020

Stephen in the service department along with Jayce did a great job scheduling and guiding me through the process of having a remote starter installed in my car and handling a recall on a pump. They were res More

by Kelleherjt
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen anc jayce
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Aug 14, 2020 -

Lexus of Henderson responded

Thank you for sharing your feedback for Stephen and Jayce. At Lexus of Henderson, we strive to walk customers through each experience to ensure you drive off feeling confident. I am pleased to see that our team was accommodating and got you back on the road in your vehicle. Safe travels!

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