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Lexus of Henderson
Henderson , NV
6,948 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,948 reviews
July 08, 2020
I went in earlier than my appointment time I was so please with the service department they did not have me wait for my appointment time instead they were able to help me right away. please with the service department they did not have me wait for my appointment time instead they were able to help me right away. More
by Ashlee Chien
Verified Customer
July 08, 2020
Communication regarding drop off and pick up were appreciated By the service rep via text and phone. Ease of drop off and response to recall. appreciated By the service rep via text and phone. Ease of drop off and response to recall. More
by God13550
Employees Worked With
July 08, 2020
Everyone at this dealership is absolutely amazing. They treat me with respect, and are efficient and incredibly good at their jobs. Especially David in the service department! treat me with respect, and are efficient and incredibly good at their jobs. Especially David in the service department! More
by PAULAB1
July 08, 2020
Great customer service!! Jay is very professional and is a hard worker. My VIP wash for my car was exceptionally clean. Thank you for making me happy. a hard worker. My VIP wash for my car was exceptionally clean. Thank you for making me happy. More
by hjuarez19
Employees Worked With
July 08, 2020
It was the best experience ever buying a car. Started on line & when I got there everything was ready for me to sign. Thanks to sales associate Michelle Suson & finance manager Benjamin Nguyen! Thanks Ed line & when I got there everything was ready for me to sign. Thanks to sales associate Michelle Suson & finance manager Benjamin Nguyen! Thanks Edith Zulkowski More
by Edielz
July 08, 2020
David Torrella and his service team always take excellent care of me and my vehicle. I’ve never had any issues they couldn’t figure out and make right. Thanks, David! care of me and my vehicle. I’ve never had any issues they couldn’t figure out and make right. Thanks, David! More
by Rmackie
Employees Worked With
David Torrella
July 07, 2020
Great customer service and follow up. My car was towed after hours. First thing Monday morning a service manager called me. My car was ready to pick up before 2 PM. after hours. First thing Monday morning a service manager called me. My car was ready to pick up before 2 PM. More
by LINDAMDICKSON
Employees Worked With
I’m not sure.
July 07, 2020
The folks I interfaced with at Lexus in Henderson Nevada were Generous, thoughtful, respectful, courteous, friendly, skillful, accommodating, informative, knowledge, kind, and pleasant. Thank you. were Generous, thoughtful, respectful, courteous, friendly, skillful, accommodating, informative, knowledge, kind, and pleasant. Thank you. More
by Tio
July 07, 2020
I always have a great experience at Lexus Henderson. Jay always goes above and beyond without fail!! Dom was very helpful with scheduling my appointment this time. Thanks for always making my visits enjoyab always goes above and beyond without fail!! Dom was very helpful with scheduling my appointment this time. Thanks for always making my visits enjoyable! More
by Cssimants
Employees Worked With
Jay, Dom
July 07, 2020
I got the usual and expected treatment from the Lexus of Henderson service department, friendly, professional and knowledgeable. And a clean car. I appreciate the treatment I always receive there. Henderson service department, friendly, professional and knowledgeable. And a clean car. I appreciate the treatment I always receive there. More
by DEANHAMPTON
Employees Worked With
