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Lexus of Henderson

Henderson , NV

4.8
6,944 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,944 reviews

June 28, 2020

Great experiance Tito is truly Avery sincere sale person no pressure this is my second car from him .service is veryprofessional and the car valet guys are super More

by BONNIE_KENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2020 -

Lexus of Henderson responded

Thanks for the review, Bonnie! I am pleased to hear that you enjoyed your experience with Tito at Lexus of Henderson.

June 27, 2020

Car buying made easy Great reception, intro to models, selection and execution of purchase. Very personable sales guy and helpful on all fronts. Sirui was a great interf More

by WBOTTS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sirui Xie
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson! I am glad to hear that our team took such great care of you!

June 27, 2020

The whole experience was just awesome! Everyone was so nice as soon as I walked in the doors. They made sure to help me get my dream car in a fast easy process. Definitely would recommend Lexus of Henders More

by NANCEG_87
Recommend Dealer
Yes
Employees Worked With
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Kaye
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson! We are thrilled to hear that you are on the road in your dream car. See you next time!

June 27, 2020

I like working with David Torrella. He is attentive, efficient, and always returns my calls promptly. He is one of the reasons I come there. More

by BADLANDS13
Recommend Dealer
Yes
Employees Worked With
David Torrella
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson. We're thrilled to hear that David always takes such great care of you!

June 27, 2020

Jay was amazing. Great great work! He did everything very well and everyone supported me with great help. I even had my car filled up with gas as I left. Great touch!! More

by DAN.FRENCH
Recommend Dealer
Yes
Employees Worked With
Jay Henderson Lexus
Jun 29, 2020 -

Lexus of Henderson responded

Dan, thanks for taking the time to review the five-star experience you had with Jay at Lexus of Henderson. We are proud to have your business!

June 27, 2020

Always a great experience coming to this location. Bought my IS250 about 5 years ago and Dave has help me keep it in great shape More

by JOSEPHTHADDEUSRN
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Torella
Jun 29, 2020 -

Lexus of Henderson responded

Joseph, thank you for continuing to support Lexus of Henderson. We're glad to hear that Dave had been taking care of you, and your Lexus IS 250 for so many years!

June 27, 2020

Average experience Going for service at Lexus used to be a luxury experience, and rightly so for the prices they charge. Not so any longer. No refreshments, computers no More

by PATTY11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Lexus of Henderson responded

Patty - Five-star service is our priority and I hate to hear that we missed that mark. I'm very sorry that our team didn't introduce themselves as well as that we couldn't provide refreshments. I do appreciate this feedback and will share it with the right people so we can improve for your next visit. Please give me a call if I can be of any assistance. Thank you, Roy Hollinger - Service Director - (702) 228-7736

June 27, 2020

Arrived 10 Minutes early for appointment. Greeted promptly. Car finished and cleaned on Time. David Torrella and Graig Kelly both were very helpful. Always a pleasure to have my car serviced here. More

by HOYADAD
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Jun 29, 2020 -

Lexus of Henderson responded

It means a lot to hear that you enjoy your visits with us at Lexus of Henderson! Thank you so much for trusting us with all of your auto service needs. We look forward to our continued relationship.

June 27, 2020

Great experience I came in for a small issue with my NX300 and I left totally satisfied. All of the staff I came in contact with was top notch. More

by BIGG702
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for leaving Lexus of Henderson a review! I am glad to hear that our team took care of your Lexus NX 300 to ensure you got back on the road safely.

June 27, 2020

Lexus of Henderson has been servicing and maintaining my car for the past two years. They have consistently provided great service. Their technicians answered all my concerns and were always courteous and More

by raul
Recommend Dealer
Yes
Employees Worked With
Stephen; Javier
Jun 29, 2020 -

Lexus of Henderson responded

Thank you for your loyalty to Lexus of Henderson. I am glad to hear that our team always provides you with the excellent service that we strive for!

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