Lexus of Henderson

Outstanding service. Dropped car off on a Friday. They had to keep it over the weekend. They gave me a loner car. Jayce did a great job keeping me updated. They did some warranty work and 40K mile serv had to keep it over the weekend. They gave me a loner car. Jayce did a great job keeping me updated. They did some warranty work and 40K mile service. When I returned they had my car washed and to my surprise they filled up my gas tank! Amazing service. I will always take my Lexus here. Thank you More

As always, the service department crew is excellent in what they do. From ease of scheduling to drop off to pick up, they are professional, polite and accommodating. The technicians/mechanics are experts what they do. From ease of scheduling to drop off to pick up, they are professional, polite and accommodating. The technicians/mechanics are experts in their craft. Job is always straightforward and pricing is reasonable considering it’s a Lexus Dealership Service Department. Shout out to Mr. Dave Torella as he never fails to provide service excellence. Place is always clean and the crew appears they work in harmony. I trust this place a lot for my Lexus RX 350 and Toyota Rav 4. I know basics to nothing about cars. I know they are honest and will not rip me off. They never have. More

High level customer service filled with honesty, empathy, and communication. His attention to detail and follow up is recognized. Well done mate! Stephen Diem - 5 stars and communication. His attention to detail and follow up is recognized. Well done mate! Stephen Diem - 5 stars More

I took my Lexus for a dead battery after I got it replaced in 8/2019. They said my battery is holding its charge Now it died again I’m going to have to wasted another 2 hours there replaced in 8/2019. They said my battery is holding its charge Now it died again I’m going to have to wasted another 2 hours there More

Thanks so much for the great customer service! Everyone was friendly and knowledgeable. I will definitely come back from SD next time I need a car. Lexus was an amazing sales woman who knows how to close a was friendly and knowledgeable. I will definitely come back from SD next time I need a car. Lexus was an amazing sales woman who knows how to close a deal.... More

Roy Hollinger is a true problem solver and knows what customer service really means! Had some frustrating moments with an unsolved repair problem until Roy came on board. A proper resolve is Everything w customer service really means! Had some frustrating moments with an unsolved repair problem until Roy came on board. A proper resolve is Everything when dealing with car issues. More

I went in earlier than my appointment time I was so please with the service department they did not have me wait for my appointment time instead they were able to help me right away. please with the service department they did not have me wait for my appointment time instead they were able to help me right away. More

Communication regarding drop off and pick up were appreciated By the service rep via text and phone. Ease of drop off and response to recall. appreciated By the service rep via text and phone. Ease of drop off and response to recall. More

Everyone at this dealership is absolutely amazing. They treat me with respect, and are efficient and incredibly good at their jobs. Especially David in the service department! treat me with respect, and are efficient and incredibly good at their jobs. Especially David in the service department! More

Great customer service!! Jay is very professional and is a hard worker. My VIP wash for my car was exceptionally clean. Thank you for making me happy. a hard worker. My VIP wash for my car was exceptionally clean. Thank you for making me happy. More