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Lexus of Henderson
Henderson , NV
6,867 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,867 reviews
March 11, 2020
Although the staff was friendly, the wait for my oil change was substantial. Also, when getting my car back, my usual expectation of Lexus IS a clean car, both inside and out. This was not the case. Wi change was substantial. Also, when getting my car back, my usual expectation of Lexus IS a clean car, both inside and out. This was not the case. With what they charge for an oil change, my expectations were not met. More
by Rjsmile24
Verified CustomerEmployees Worked With
March 10, 2020
Excellent Tyler, my service manager, is the best of his kind I’ve ever had. He is friendly, professional, and thorough. The vehicle was ready when promised and Tyler, my service manager, is the best of his kind I’ve ever had. He is friendly, professional, and thorough. The vehicle was ready when promised and the work performed was explained in the details tailored to me. More
by SCW757
Employees Worked With
Tyler Heishman
March 10, 2020
Efficient Service Very courteous and prompt. Quality of work has always been excellent. Would be nicer if a loaner car can be arranged as part of the appointment. Very courteous and prompt. Quality of work has always been excellent. Would be nicer if a loaner car can be arranged as part of the appointment. More
by BILLCHENYS
Employees Worked With
Chantelle Kraft
March 08, 2020
I moved from Memphis TN and I worried I will miss the Lexus service there. Now, I am so relaxed. The service at Henderson is awesome. . I have 5 new Lexus since 2001. The best than any luxurious cars an Lexus service there. Now, I am so relaxed. The service at Henderson is awesome. . I have 5 new Lexus since 2001. The best than any luxurious cars and dealer services. Thanks More
by SUSANWANG
Employees Worked With
David T and few other advisers
March 07, 2020
Outstanding service manager David was informative very helpful had my car ready in timely matter he knew I was sick had my car delivered. Fantastic manager helpful had my car ready in timely matter he knew I was sick had my car delivered. Fantastic manager More
by KARENRADECKI
March 07, 2020
I was not too happy being stood up by your on site technician, it was quickly made up by your sales rep, Michelle Suson. She showed up at my house within 2 hours to go over all technical features for technician, it was quickly made up by your sales rep, Michelle Suson. She showed up at my house within 2 hours to go over all technical features for me and my wife.. she was friendly, professional and thorough. More
by VINCENTKAN
Employees Worked With
March 07, 2020
I was able to schedule my service in a quick and timely fashion. Tyler was fast at responding to my messages. The service guys that picked up my car were friendly and accommodating. Overall I’m very happy fashion. Tyler was fast at responding to my messages. The service guys that picked up my car were friendly and accommodating. Overall I’m very happy with my service. Thank you! More
by VELVETF2001
Employees Worked With
Tyler at Henderson
March 07, 2020
First Class First class, no pressure treatment. True professionals. Paul got me into a Lexus that fit my budget, but more importantly also fit all my top needs a First class, no pressure treatment. True professionals. Paul got me into a Lexus that fit my budget, but more importantly also fit all my top needs and wants! More
by DREAM2BFIT
Employees Worked With
March 07, 2020
Excellent customer service. Was very happy with my experience. Tito went above and beyond and exceeded my expectations. Thank you so much for helping us both! experience. Tito went above and beyond and exceeded my expectations. Thank you so much for helping us both! More
by Snowjenna
March 07, 2020
great timely,friendly quick...nice waiting area..gave me a coupon when asked..not pressured for anything else. got my car washed and ate crispy cream dough timely,friendly quick...nice waiting area..gave me a coupon when asked..not pressured for anything else. got my car washed and ate crispy cream doughnuts..what more could you ask for More
by spanky00
Employees Worked With
Dave
