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Lexus of Henderson
Henderson , NV
6,948 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,948 reviews
March 15, 2020
active listening Mr Kelly actually listened to my concerns and exuded quiet confidence in his ability to address the questions I posed. I appreciate his calm demeanor Mr Kelly actually listened to my concerns and exuded quiet confidence in his ability to address the questions I posed. I appreciate his calm demeanor and professional approach without frenetic exaggeration. Craig delivered on my expectations as to what a 5 star dealer should be. More
by APEJR5
Verified CustomerEmployees Worked With
March 15, 2020
I always feel like I’m VIP when I go regardless of the reason. Very communicative and makes the experience hassle free. I love my dealership. reason. Very communicative and makes the experience hassle free. I love my dealership. More
by Marcie702
March 14, 2020
Everything was awesome, everything was up front and all the work on the car was on point. Thank you for the awesome experience and we will always bring our car back here. the work on the car was on point. Thank you for the awesome experience and we will always bring our car back here. More
by DUMAS976
Employees Worked With
Chantelle Kraft
March 13, 2020
Lexus never disappoints. One of the reasons I always purchase Lexus is the amazing customer service that is provided not to mention the awesome vehicles. My only complaint is I wish the mirrors had a purchase Lexus is the amazing customer service that is provided not to mention the awesome vehicles. My only complaint is I wish the mirrors had automatic fold-inwhen the car is shut off. More
by DADALTON
Employees Worked With
March 13, 2020
Awesome. Even though I had to bring my vehicle back because they could not fix it correctly the fist time, I appreciate that they were able to fix it! I do wis Even though I had to bring my vehicle back because they could not fix it correctly the fist time, I appreciate that they were able to fix it! I do wish they would have called me with an update instead of me having to follow up. But again, just happy with the service and professionalism. More
by LVBLONDE
Employees Worked With
David in Service
March 12, 2020
This is the fourth attempt to satisfy the criteria. As I complete the survey and submit the survey, something else is asked for that I don't know and the survey is lost. Once more the servicing experience complete the survey and submit the survey, something else is asked for that I don't know and the survey is lost. Once more the servicing experience went well My service advisor, Tyler was very professional and answered all my questions. The visit was very satisfying. More
by MAXLV
Employees Worked With
Tyler
March 12, 2020
We just bought our 3 car from Tito. Great attitude, service, and trust. We will for sure buy another from him when ready. Thank you! service, and trust. We will for sure buy another from him when ready. Thank you! More
by HEIDIJ2
March 12, 2020
Great experience. Tito was great to work with and listened and addressed all of our concerns. He had us out of there with our new Lexus in about an hour. This is our Tito was great to work with and listened and addressed all of our concerns. He had us out of there with our new Lexus in about an hour. This is our 4th Lexus and we will not change. More
by EXPERTPAINTING4
Employees Worked With
March 11, 2020
Efficient Every time I've brought my car in for service, they've been quick and efficient.Very professional staff as well. I highly recommend them to anyone who Every time I've brought my car in for service, they've been quick and efficient.Very professional staff as well. I highly recommend them to anyone who needs their Lexus serviced. More
by DIANDRA
Employees Worked With
Stephen Diem
March 11, 2020
Although the staff was friendly, the wait for my oil change was substantial. Also, when getting my car back, my usual expectation of Lexus IS a clean car, both inside and out. This was not the case. Wi change was substantial. Also, when getting my car back, my usual expectation of Lexus IS a clean car, both inside and out. This was not the case. With what they charge for an oil change, my expectations were not met. More
by Rjsmile24
Employees Worked With
