Lexus of Henderson

I previously wrote a review and gave 3 stars because my car had 3 scratched and damaged rims and a huge deep scratch on the back quarter panel. I went back to the dealership solely to pick up my DMV paper car had 3 scratched and damaged rims and a huge deep scratch on the back quarter panel. I went back to the dealership solely to pick up my DMV paperwork and briefly mentioned the issues to my car salesman (Fabian). He scheduled an appointment immediately to have the issues rectified. All issues were fixed without hesitation a few days later. Amazing amazing customer service. I’ve told everyone and they were amazed! Will buy from the again!!! More

From the moment you inquire and set up an appointment they make you feel valued as a customer, a lot of times you would get opinions for frustrating situations but if thinking about realize it's a person they make you feel valued as a customer, a lot of times you would get opinions for frustrating situations but if thinking about realize it's a personal opinion of the people that helped, not the whole personnel, and in this opportunity I found nothing but people that genuinely try and did their best to provide 100% satisfaction with this visit, they achieved! Thanks Tyler H. and the crew behind him, professional and knowledgeable but the most important, honest, explained what was done to the vehicle and the findings in terms I could understand. Thanks and keep up the great work! More

I have always been treated very well at this dealership, and will definitely purchase my next vehicle here. Everyone I have been in contact with has been very helpful. and will definitely purchase my next vehicle here. Everyone I have been in contact with has been very helpful. More

Slow response to customers We sat for 25 minutes for the service advisor. 20 minutes when we came back for pickup. Rest of service went fine. I left a coat in the rental and th We sat for 25 minutes for the service advisor. 20 minutes when we came back for pickup. Rest of service went fine. I left a coat in the rental and they have not found it yet, was just rain coat. Ever things fine with that More

The service on the NX300 was done in two days and the steering wheel is now centered it rides like a charm great work team. steering wheel is now centered it rides like a charm great work team. More

Great service from department workers eait time was acceptable and young man who helped was very professional and kept me informed of issues and time. acceptable and young man who helped was very professional and kept me informed of issues and time. More

ExcellentExceptional Better than expected Tyler was Excellent Exceptional Better than expected Tyler was amazing expedited everything in very timely manner Vehicle was delivered to me completely Excellent Exceptional Better than expected Tyler was amazing expedited everything in very timely manner Vehicle was delivered to me completely clean even the tires were nice and shiny More

The car was done in a timely manner for short service while I waited. Steve, question answering by Steve and Al, blueberry muffin, and coffee were great! while I waited. Steve, question answering by Steve and Al, blueberry muffin, and coffee were great! More

Best experience buying a car EVER! Martrell was easy to work with, very knowledgeable about the brand and the specific car we were interested in, and made it quick and simple for us to decide. Bottom line work with, very knowledgeable about the brand and the specific car we were interested in, and made it quick and simple for us to decide. Bottom line, we bought the car, and was in and out of there in just a few hours. Best car buying experience ever! Lexus Henderson IS THE STANDARD!!!! More