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Lexus of Henderson

Henderson , NV

4.8
6,962 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,962 reviews

December 16, 2019

great service David was great he also arranged for someone to drop my grandson and I off to get a bite to eat and to pick us up More

by COSHAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Dec 16, 2019 -

Lexus of Henderson responded

Thank you so much for taking time to commend David! We really appreciate you trusting your vehicle with our team at Lexus of Henderson.

December 16, 2019

Service was handled and completed in a professional manner I required a technician to replace my headlight on my IS 350 which was blinding on coming drivers. I had not made an appointment and came in early the More

by BLKASARDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dault
Dec 16, 2019 -

Lexus of Henderson responded

Thank you for coming to Lexus of Henderson, Barry! We are glad to hear that Jay was helpful in replacing your headlight in a timely manner. We really appreciate you stopping by to post about your experience and recommend our services.

December 16, 2019

Always great service always great service fast quick and efficient I’m always in and out with no issues. Drake waiting area with lots of condiments and drinks. More

by mitchell22811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
j dalit
Dec 16, 2019 -

Lexus of Henderson responded

Mitchell - It's important to us that our customers can enjoy our facilities while their car is getting serviced. Thank you so much for leaving us a review! We hope to see you next time at Lexus of Henderson.

December 14, 2019

Professional, courteous, and best of all, fast! Steve said my appointment was lost due to a computer glitch but attended to the appointment immediately. He was fast and courteous and there was no d More

by WARRENMCGOURTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve
Dec 16, 2019 -

Lexus of Henderson responded

Thank you for the 5 star review! We are so pleased to hear that we were able to help you out despite the computer glitch. Providing our customers with friendly and accomodating service is always the goal here at Lexus of Henderson, and we are proud to know that we lived up to our values. Steve is great, and we will be sure to let him know that you appreciate his help. We are looking forward to seeing you again!

December 14, 2019

Purchased a RX350 Our sales person,Sirui, was great. He was always there for us to look at different vehicles with lots of product knowledge. We took several vivid over More

by Levan.bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard and Sirui
Dec 16, 2019 -

Lexus of Henderson responded

Thanks so much, Bob! We love to hear that Sirui was helpful throughout your shopping process and helped you get into the best car for you. We'd absolutely love to work with you again at Lexus of Henderson!

December 12, 2019

Excellent! Don’t feel pushed or harassed to buy My experience was beyond amazing. I have never felt more at ease buying a car, which is already a stressful situation to begin. I never felt pushed to More

by ajg_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Lexus of Henderson responded

We understand that the car-buying process can be challenging and are so glad to hear that Tito and Ryon made it as easy as possible! Thank you so much for the many compliments and for recommending them to your friends and family. We wish you many safe and happy miles in your new vehicle. - Lexus of Henderson team

December 12, 2019

Nice experience - will return for next service Vehicle was returned exactly at the time estimated. Very friendly service manager that listens first and speaks second. No extras or "discoveries" sud More

by Raybabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay dalit
Dec 12, 2019 -

Lexus of Henderson responded

What wonderful feedback! It's great to hear that your service visit went smoothly and that you were back on the road in a timely manner. Thank you for coming to Lexus of Henderson!

December 12, 2019

2015 Lexus Purchase My salesperson Lexus O was pleasant and knowledgeable as well as the Finance Manager Richard. It was a Very pleasant buying experience I would def More

by LSVGS62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus, Richard
Dec 13, 2019 -

Lexus of Henderson responded

We are honored to earn your recommendation! Thank you so much for trusting us with this purchase. We hope you absolutely love your new vehicle and have a great weekend.

December 12, 2019

Service is awesome Stephen the service adviser goes above and beyond, he was able to get me a same day oil change and get me a ride to and from the dealership. That kin More

by RANDY_BURK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen in service
Dec 12, 2019 -

Lexus of Henderson responded

Thank you for the rave review of Stephen! It means a lot that you would say he went above and beyond. All of us at Lexus of Henderson appreciate your kind words!

December 10, 2019

20,000 mile oil change Everything went smooth, everyone at Lexus was very helpful and knowledgeable. From the time I made appointment until work was completed every thing wa More

by BTUOMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2019 -

Lexus of Henderson responded

Thank you for the review! We are so pleased to hear that we provided exceptional service. Nothing makes us happier here at Lexus of Henderson than hearing when we live up to our values! We are looking forward to working with you again.

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