Lexus of Henderson

Excellent Customer Experience From beginning to end I was blown away by how great the customer service was. It started with an email to Sean Randall of the Leasing department. I wa From beginning to end I was blown away by how great the customer service was. It started with an email to Sean Randall of the Leasing department. I wanted to see if I could lease a new vehicle. He went over some numbers with me through email, but had me come in to see him to better understand them. Once I was there Sean, helped me picked the right vehicle and at the right monthly price. Lastly, Twala was very personable and made the financing part quick and easy. I love my new vehicle and I love the experience at Lexus. More

Excellent Customer Service Service advisor Tyler Heishman is always professional and friendly. Entire team at Lexus of Henderson consistently provides excellent service and enj Service advisor Tyler Heishman is always professional and friendly. Entire team at Lexus of Henderson consistently provides excellent service and enjoyable atmosphere. I live much closer to Lexus of Las Vegas but chose to drive further because the quality of service as well as the personnel is far superior at this dealership. More

Great Job! David is always terrific, and was very helpful in getting the issue with my car fixed; as well as locating another issue that needed to be addressed - David is always terrific, and was very helpful in getting the issue with my car fixed; as well as locating another issue that needed to be addressed - and taking care of that, as well. More

Salesman was great. finance needs work Salesmen are always great. The finance department makes me never want to buy a car from you again. If you are going to sell vehicles you need to be ab Salesmen are always great. The finance department makes me never want to buy a car from you again. If you are going to sell vehicles you need to be able to get someone into the finance department in less than an hour and a half. More

good service they had coffee and internet. made the wait tolerable. plenty of chairs and tables, spacious wait area. staff was polite. they answered all my questio they had coffee and internet. made the wait tolerable. plenty of chairs and tables, spacious wait area. staff was polite. they answered all my questions. More

40k service As usual Dave was happy to be of service and Lexus of Henderson is lucky to have him in the service Dept..Thank you Dave As usual Dave was happy to be of service and Lexus of Henderson is lucky to have him in the service Dept..Thank you Dave More

Great service. The employees go above and beyond the usual customer service levels and truly try to provide the best service possible. And they always have a smile o The employees go above and beyond the usual customer service levels and truly try to provide the best service possible. And they always have a smile on their face. Thanks. More

Service Review Jay kept me informed and service completed quickly. Rental car provided with no issues or hassles of asking for one. Was in and out quickly when dropp Jay kept me informed and service completed quickly. Rental car provided with no issues or hassles of asking for one. Was in and out quickly when dropping off and picking up. Even filled up my gas tank which was greatly appreciated. More

Service experience The service department was excellent. I can always count on great communication and workmanship from the service department. I feel they treat my car The service department was excellent. I can always count on great communication and workmanship from the service department. I feel they treat my car as if it was there own. I’m very please with the level of service and commitment the service department has shown me. David and his team always go up and above to exceed any/all of my expectations. This is why I continue to use the Lexus service department for all my maintenance needs. Thank You, Chris Smith More

Best Dealership Great service! Best service! Definitely best customer service and best service advisor. We have always been able to count on Lexus to take care of ou Great service! Best service! Definitely best customer service and best service advisor. We have always been able to count on Lexus to take care of our needs - will always buy Lexus just for the fact of their service department. More