Lexus of Henderson

Great job by all involved Dealership is a well machine by all involved from Martrell in sales to Richard in finance. They went out of there way to find me the car I was wantin Dealership is a well machine by all involved from Martrell in sales to Richard in finance. They went out of there way to find me the car I was wanting .Martrell kept me informed the whole transaction Outstanding job!!! More

RX350 purchase Very good experience. Except I feel like during financing the additional options could have been explained better. I was persuaded to take the lease e Very good experience. Except I feel like during financing the additional options could have been explained better. I was persuaded to take the lease end coverage, but I would have rather taken the tire coverage. Other than that I was a good buying experience. More

Airbag recall All went well except one small detail. The service or Detail department missed wiping off the black dash where the airbag was worked on. Not a big All went well except one small detail. The service or Detail department missed wiping off the black dash where the airbag was worked on. Not a big deal but I am a detail oriented person. More

Ridiculous Arrived at 10:45 for a headlight change and wash. Told 1 1/2 hours. 12:30 no car. 1:30 no car. 2:15 got car. Are you kidding me? 3. 1/2 hours????Ser Arrived at 10:45 for a headlight change and wash. Told 1 1/2 hours. 12:30 no car. 1:30 no car. 2:15 got car. Are you kidding me? 3. 1/2 hours????Service person very apologetic but your back of the house needs serious help. Not even an offer of a loaner. Although did get a card for a free detail. First time at this dealership as new to area. Be my last visit as well. Won’t use the destabilization as I likely wouldn’t see my car for days. More

Drop off, pick up! Quick drop off, quick pick update and details of service. Was in and out in 10 minutes both times and had no other issues that came up during the main Quick drop off, quick pick update and details of service. Was in and out in 10 minutes both times and had no other issues that came up during the maintenance. More

Excellent Service It was a very pleasant and grateful staff Helpful throughout my day .. I would be happy to go back there again.. I would recommend this place to m It was a very pleasant and grateful staff Helpful throughout my day .. I would be happy to go back there again.. I would recommend this place to my friends More

Lexus of Henderson For the past 5 years of the 19 years of always going to Lexus dealerships for my vehicles and service, I feel that Lexus if Henderson sets the “Gold S For the past 5 years of the 19 years of always going to Lexus dealerships for my vehicles and service, I feel that Lexus if Henderson sets the “Gold Standard” in all areas of service to a customer. Always a fine customer experience going there. Now, I have new NX300 & LOVE it! Thank you to Tito my Sales agent. Thank you to Jay me Service agent of the past few years! More

Tito was amazing! I cannot tell you how hard Tito worked to get me into an auto loan with zero down and low monthly payment! The service was outstanding and frankly the I cannot tell you how hard Tito worked to get me into an auto loan with zero down and low monthly payment! The service was outstanding and frankly the best experience I have ever had buying a car. He worked late and over the weekend to answer all of my questions and concerns... even texting when I could not take a call. Thank you Tito - Lexus of Henderson is lucky to have you, cheers! - Brock More

55K service I came in for a 55k service but had a few other issues as well. They were all attended to quickly and to my 100% satisfaction. I will always take my I came in for a 55k service but had a few other issues as well. They were all attended to quickly and to my 100% satisfaction. I will always take my care there for service. More

Satisfied Came in for routine maintenance. Had all questions answered. Retrieved my stuff with Ray from my old car from 2 months ago. Always a pleasant visit. Came in for routine maintenance. Had all questions answered. Retrieved my stuff with Ray from my old car from 2 months ago. Always a pleasant visit. More