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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,943 Reviews

4,943 Reviews of Lexus of Henderson - Service Center

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October 10, 2022

Professionally conscience of customers needs and expectations.The representative made sure that every detail was taken cared of and when service was completed a complete detail of what was fixed was More

by Nmazzeo07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Lexus of Henderson responded

High-quality and caring service is what we strive for here at Lexus of Henderson! Thank you for the 5-stars, and let us know if you ever need anything else!

October 09, 2022

Thanks for the services with the professional it and efficient standard, nice as always. thx. More

by eugene94house
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Lexus of Henderson responded

Eugene, thank you for the great reveiw! We are thrilled to hear that you had a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

October 09, 2022

Amazing service manager David Torello Friendly Professional Accommodating with my schedule Great communication and recommendations More

by PAT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with David and the Lexus of Henderson team. Drive safely and we hope to see you back again down the road!

October 06, 2022

Easy to make an appointment. Service was on time, and car was ready when promised. Service was explained thoroughly. More

by Robert Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Lexus of Henderson responded

Robert, we're thrilled your entire service experience was seamless. Thank you for choosing Lexus of Henderson — we hope to work with you again down the road!

October 06, 2022

I was in and out quickly. Service, as always, was excellent! Tyler was very helpful in explaining work being done. More

by Taylormade22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heismann
Oct 07, 2022 -

Lexus of Henderson responded

We're ecstatic that Tyler offered informative assistance and helped shape a smooth experience. Thank you for being a Lexus of Henderson customer — we look forward to seeing you again down the road!

October 06, 2022

Very nice service. Completed as described. And suv cleaned. Yes yes yes yes yes yes More

by Bob F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Lexus of Henderson responded

Thanks for taking the time to leave Lexus of Henderson a review, Bob! We're so glad our team delivered the quality service you expected. Drive safe and take care!

October 04, 2022

Excellent service, polite and always eager to make sure I am happy with service. All personnel take care of your needs. More

by LEBUSCH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Oct 04, 2022 -

Lexus of Henderson responded

We're pleased that our commitment to great customer care stood out to you. Have a wonderful day! - Lexus of Henderson

October 02, 2022

Outstanding Service Center at Lexus of Henderson. Great thanks to Craig Kelly the Service manager for taking care of my IS250. The service is courteous, thorough, and professional! Waiting are More

by James G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lexus of Henderson responded

Thank you for the great review, James! We are so glad to hear that you had a successful service experience working with Craig and the Lexus of Henderson team. Drive safely in your Lexus IS 250, and enjoy it! We hope to see you back again down the road!

October 01, 2022

Overall my best experience was good. I would definitely have my car serviced again by this dealership. More

by Darryl Haysbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Oct 03, 2022 -

Lexus of Henderson responded

Darryl, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

September 29, 2022

Very nice young men good timely service . Service manager. A plus area was clean an tidy. Good coffee and doughnuts!!! More

by Martkennedy55Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Lexus of Henderson responded

It's great to hear that you enjoyed your most recent service visit to Lexus of Henderson! Thanks for the five stars.

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