Mark Faden
Mark Faden at Lexus of Henderson
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Mark Faden

Used Car Manager

Lexus of Henderson

7736 Eastgate Road
Henderson , NV 89011

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4.6
51 Reviews
4.6

51 Reviews

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51 Reviews of Mark Faden

April 19, 2024

Dealership Rating
Employee Rating

Amazing, specific, caring, purposeful and treat people as valued customers!!!Lexus of Henderson, ROCKS! Thank you. More

by RAAYMATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 31, 2024

Dealership Rating
Employee Rating

They always go above & beyond, especially Tito. I have been coming to Lexus Henderson for years. This is my 3rd car with this dealership, even when I lived in LA I came back specifically to work w More

by briana.hensley22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Lexus of Henderson responded

We're so glad to know that you've had consistently great experiences with Tito and our team at Lexus of Henderson. It's fantastic to have such loyal customers like yourself, even coming back from LA! Thanks for your continued support and enjoy your third car!

October 15, 2023

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Employee Rating

Auto service and auto cleaning was outstanding highly recommended and will tell all my friends and family about the service. More

by mccullers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Kelly, Twala Wagner, Joshua Pascual, Michelle Suson, Ryon Walters , BILLY LEXLIS SALES DEPARTMENT

Oct 16, 2023

Lexus of Henderson responded

Thanks for the kind words and recommendation! We look forward to your next service at Lexus of Henderson!

October 04, 2023

Dealership Rating
Employee Rating

Best dealership we partnered with out of ALL the luxury dealers. We were in and out in one hour. They treated us so well. We definitely recommend Lexus of Henderson! Our sales associate was a true profes More

by Carterandambersing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2023

Lexus of Henderson responded

We're delighted to know you had such a positive experience at Lexus of Henderson! We strive for efficiency and professionalism in our service. Thanks for recommending us and safe travels!

July 17, 2023

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Employee Rating

Have only used the service center for tint. They did good Will use service center again More

by b.strauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Lexus of Henderson responded

Thanks for the review! We are pleased that we could assist you with your tint. Don't hesitate to reach out if there is anything else we can help you with! -- The Lexus of Henderson Team

February 25, 2023

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Employee Rating

Was locked in the lot for 2 hours in the middle of the night and all they did for me was a 100 service credit More

by Algalloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michelle Suson, Ryon Walters

Feb 27, 2023

Lexus of Henderson responded

I am very sorry for the issues you had when trying to retrieve items from your vehicle. I appreciate you taking the time to speak with me and accepting the credit for our services. If there is anything else I can do for you, please reach out. Thank you, Craig Kelly - Service Director - 702-228-7736

February 06, 2023

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The service has always been excellent and thorough. People are polite and do a great job! More

by ISLOVELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2023

Lexus of Henderson responded

Thank you for the review! We appreciate your support and hope to see you back again at Lexus of Henderson. Safe travels!

January 22, 2023

Dealership Rating
Employee Rating

Please write us a 15 word minimum for this dealership thank you it’s very nice More

by Dionyagoobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

Lexus of Henderson responded

Thank you for the review of Lexus of Henderson! We aim to deliver 5-star experiences to all our customers. See you around!

December 23, 2022

Dealership Rating
Employee Rating

Great service. Everyone was friendly and very helpful. They were able to get us the car we wanted in the color we wanted. They are a great team. More

by vegasstek
Service Price Transparency
Recommend Dealer
Yes
Dec 26, 2022

Lexus of Henderson responded

Your review is music to our ears! It was our pleasure to offer courteous assistance that could accommodate your specifications. Thank you for choosing Lexus of Henderson — enjoy your new ride!

May 14, 2022

Dealership Rating
Employee Rating

I am very satisfied with all personal and Thay did good job on my car More

by CYMOFAZELI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Lexus of Henderson responded

Thank you for the glowing review! We are so glad to hear that you had such a successful purchase experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back!

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