4,954 Reviews of Lexus of Henderson - Service Center
When washing my car after service- PLEASE DONT SCRATCH IT PLEASE DONT SCRATCH MY CAR… PLEASE DONT SCRATCH MY CAR… More
I was not happy following this service. Service has always been outstanding in the seven years that I have gone to your dealership. This time the car was returned with grease on the steeri Service has always been outstanding in the seven years that I have gone to your dealership. This time the car was returned with grease on the steering wheel, grease on the gear shift knob, grease on the driver’s seat. In addition, after purchasing new tires, the two of them were not cleaned very well on the sides walls. In fact, initially I thought the “new” tires had been used. Upon closer inspection, two of the tires just hadn’t been cleaned or wiped down well. Your excellent service in the pass has set a very high standard that wasn’t met this time! More
Can’t say enough good things about Lexus of Henderson. My team, from service (D. Torrella) to sales (T. Ng & S. Xie) are outstanding! Always friendly. Always courteous. Always kind. My team, from service (D. Torrella) to sales (T. Ng & S. Xie) are outstanding! Always friendly. Always courteous. Always kind. More
Working with Nate was very good experience. He followed through and explained as we went through the service. He paid attention to the details. Great job, Nate! He followed through and explained as we went through the service. He paid attention to the details. Great job, Nate! More
Use to be Better for waiting guest Lack of amenities and things are looking Haggard things are looking Haggard More
Staff was courteous, accommodating and professional. I waited about 1 1/2 hour to have my vehicle serviced. Waiting area was clean, organized and stocked with complimentary refreshments. I waited about 1 1/2 hour to have my vehicle serviced. Waiting area was clean, organized and stocked with complimentary refreshments. More