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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,938 Reviews

4,938 Reviews of Lexus of Henderson - Service Center

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December 03, 2021

It is a well run business, from the drive up check in to the finished work. The employees are eager to help the clients. More

by Salty9seas@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem & Lewis (Louie) were great to work with.
Dec 03, 2021 -

Lexus of Henderson responded

We're so happy that our team was great to work with! We appreciate your confidence in our work here at Lexus of Henderson.

December 03, 2021

Everything was done to the highest standard. It was a surprise to see how complete a maintenance service elements were done. Service was great! More

by KOCHG002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Lexus of Henderson responded

Thank you for taking the time to share your thoughtful feedback! We appreciate your business and we look forward to the next opportunity to assist you here at Lexus of Henderson.

December 03, 2021

Tyler was extremely professional and made me feel like a valued customer which is very important to me. More

by RWILSON831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
Dec 06, 2021 -

Lexus of Henderson responded

We sincerely value your patronage at Lexus of Henderson, and we're thrilled to hear that Tyler made that clear during your visit. We're grateful that you've put your trust in us to take care of your service needs, and we hope to see you back again down the road!

December 03, 2021

We had our routine maintenance on Dec 2. . We opted to wait and we’re pleased that it was done even shorter than expected. Stephen and service department should be congratulated for a job well done. More

by JOSEMNST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
Dec 06, 2021 -

Lexus of Henderson responded

Thank you for the great review, Jose! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Stephan and the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

December 02, 2021

Great communication and service! All repairs were completed and all workers are professional and kind. More

by edomanico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Lexus of Henderson responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

December 02, 2021

Excellent service. Polite professional knowledgeable Staff. Prompt, very easy to make appointments. Status updates via text of what’s going on with your vehicle keep you I. The know at all times. More

by MAJANA007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jayce
Dec 02, 2021 -

Lexus of Henderson responded

We couldn't have asked for a much better review - thank you! We're glad we're providing the coordinated, high-quality client care we aim for, and we'll compliment the Lexus of Henderson team on their great work. See you next time!

December 02, 2021

Very good service department that understands the customer needs. Very professional all the time. A place you can trust. More

by APARKERJR04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor - Service Department
Dec 02, 2021 -

Lexus of Henderson responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

December 02, 2021

EXCELLENT Service or I would NOT take my car there 4 service. Very polite employees. More

by Bogie315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrelo
Dec 03, 2021 -

Lexus of Henderson responded

Thank you for the great review! We appreciate your support and are happy to hear that you are so confident in the Lexus of Henderson team to get the job done. Drive safely, and we hope to see you back!

December 02, 2021

Great service as always. The service dept is they main reason why I buy Lexus. More

by BECKYBROWNLV8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 03, 2021 -

Lexus of Henderson responded

We're grateful to have you as a Lexus of Henderson customer! Thanks for the kudos and we look forward to seeing you again down the road. Take care

December 02, 2021

Lewis was so helpful checking my car in. His customer service skills were excellent. David was very knowledgeable and helpful. He was quick, attentive, and spoke clearly. More

by Pinkese77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Lexus of Henderson responded

It's great to hear that Lewis was especially helpful and that David was knowledgeable and attentive. We appreciate these kind words about our hardworking team here at Lexus of Henderson!

Dec 03, 2021 -

Pinkese77 responded

God bless

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