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Lexus of Henderson - Service Center

Henderson , NV

4.7
4,995 Reviews
Call Service Center (702) 228-7736

4,995 Reviews of Lexus of Henderson - Service Center

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December 10, 2021

Very nice service and overall experience.Everybody was Very nice service and overall experience. Everybody was kind and willing to help me. Thank you More

by Nikideyanov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2021 -

Nikideyanov responded

Gyyd

Dec 12, 2021 -

Lexus of Henderson responded

It's our pleasure to assist you with all your automotive needs at Lexus of Henderson, and we can't tell you how much we enjoy receiving your positive feedback. We're so grateful for your business, and we hope you'll continue to rely on us for outstanding automotive care!

December 10, 2021

Jayce and the service people are very professional. They offer to make my life easier before i can even ask for it. More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce
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Dec 12, 2021 -

Lexus of Henderson responded

Marie, we genuinely want the best for our guests, and it's lovely to hear that Jayce and the Lexus of Henderson team have proven that to you. Your feedback means so much to us, and we look forward to lending a hand with your service needs in the future!

December 10, 2021

Easy drop off and pick up. Staff was very friendly and communicative. We were kept updated by text throughout the process. More

by Lief H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2021 -

Lexus of Henderson responded

Keeping our guests informed throughout the service process is always a top priority, and it's great to hear we're hitting the mark. Many thanks for trusting the Lexus of Henderson team to take care of all of your automotive needs, and we look forward to your next visit!

December 10, 2021

Came in for 20,000 mile service, Tyler efficient and friendly. Was in and out in approximately 1 1/2 hour. Great service friendly staff. More

by RX350 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylet
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Dec 12, 2021 -

Lexus of Henderson responded

It's fantastic to hear that Tyler made your 20,000 mile service visit swift and simple. We're proud to provide efficient service with a smile at Lexus of Henderson, and we look forward to our next chance to do so!

December 10, 2021

The service was exceptional. They found the error code and repaired, then fixed several other serious issues thatvotherwise would have gonevunnoticed. They provided a courtey car for the entire fepair. Th More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason my service mager was exceptionally professuonal and easy to work with.
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Dec 13, 2021 -

Lexus of Henderson responded

Ron, exceeding your expectations is always a top priority! We're happy to hear that our team's thorough care gave you confidence and that we could get you safely and swiftly back on the road. From all of us at Lexus of Henderson, thank you for your business, and drive safely until we see you next!

December 09, 2021

Fast service. Professional staff. Well accommodating from start to finish. Even took time to give quotes on other services More

by kristiannghazal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler and guy who checked me in outside
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Dec 09, 2021 -

Lexus of Henderson responded

It's wonderful that the Lexus of Henderson team is delivering this level of service to our guests. We love hearing from our happy customers so thank you for the review!

December 09, 2021

My battery died while doing errands, they got it changed quickly and I was back out finishing my errands! Thank you Lexus of Henderson. More

by ELISABOUCHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2021 -

Lexus of Henderson responded

Elisa, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

December 09, 2021

The service department is awesome. They are so efficient and pleasant. It makes it very simple to service your vehicle. Keep up the great customer service ! More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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Dec 10, 2021 -

Lexus of Henderson responded

We're glad your service visits never disappoint, Lisa. Thank you for the excellent feedback and for trusting Lexus of Henderson with the job - we'll see you again next time you need us!

December 08, 2021

I always go there for my regular service. Of course the service is timely and good. It might cost a bit higher than the other places but you get what you pay for. Highly recommend! More

by TARO07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Dec 08, 2021 -

Lexus of Henderson responded

Thank you for taking the time to give us your kind review. It is our goal to make sure your service needs are met and your feedback lets us know we're making all the right moves. Safe travels and have a great day! - Lexus of Henderson

December 08, 2021

The service was excellent! Staffs were friendly. Tyler was great! I would definitely recommend this dealership to my friends and family. More

by Rusty Gingerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Dec 09, 2021 -

Lexus of Henderson responded

Thank you for giving Tyler and the rest of the Lexus of Henderson staff a shoutout. We're so glad our team has left a wonderful impression on you, and we hope to see you again next time!

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