Lexus of Henderson - Service Center

I haven’t really made many visits to the service center but the times I have were pleasant experiences. Whatever my reasons were for visiting were taken care of in a reasonable amount of time. but the times I have were pleasant experiences. Whatever my reasons were for visiting were taken care of in a reasonable amount of time. More

Lexus of Henderson has the Beat staff I have personally experienced. Everyone makes it their job to make sure you are happy. Keep this staff you have, it’s so hard to find good help and you are so lucky t experienced. Everyone makes it their job to make sure you are happy. Keep this staff you have, it’s so hard to find good help and you are so lucky to have so many in one area! Good job! 😊 More

Customer service is always excellent, very attentive. Tito was our sales man if we ever get another car will definitely see him. Randy and Leslie in the service area are great too! Tito was our sales man if we ever get another car will definitely see him. Randy and Leslie in the service area are great too! More

Everything done to our car during AC service smell and other checks before extended warranty expires, they were able to replace within warranty parts that are about to fail with no charge outside AC fix. other checks before extended warranty expires, they were able to replace within warranty parts that are about to fail with no charge outside AC fix. Then they accommodate us walkin for smog test. Wevery satisfied with the services done. Thanks. More

Service went very well really appreciate the Lyft service going home and the young lady picking me up when Lyft couldn’t find a driver going home and the young lady picking me up when Lyft couldn’t find a driver More

Fabulous fast service and friendly competent professionals at every touch point! Doesn’t get any better than that! KUDOS to your top notch service team professionals at every touch point! Doesn’t get any better than that! KUDOS to your top notch service team More

I love David my advisor. Thanks for providing Great customer service & keeping me posted daily about my cars the delay repairs & providing a loaner car customer service & keeping me posted daily about my cars the delay repairs & providing a loaner car More

I was handled with kid gloves all the way. Jayce was superior as a customer service representative. He understood that I would wait about 6 hours to complete my 60,000 miles service and thanks to him it superior as a customer service representative. He understood that I would wait about 6 hours to complete my 60,000 miles service and thanks to him it only took 3 1/2 hours. I am a happy customer and will continue to let Lexus Henderson service it. More

Service Manager Randy outstanding. He was out Saturday and Monday. Communication with others was difficult and not helpful. Why have a minimum word count. Annoying. and Monday. Communication with others was difficult and not helpful. Why have a minimum word count. Annoying. More

Check in and check out with service rep was slow. My usual service rep was not in and other reps seemed to be over loaded. usual service rep was not in and other reps seemed to be over loaded. More