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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,966 Reviews

4,966 Reviews of Lexus of Henderson - Service Center

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May 02, 2021

Jayce was awesome. Got me in and out and informed me of my brakes needed to be replaced. I have used this dealership a few times and my car is always clean and ready when I get there. More

by davidmoore72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
May 03, 2021 -

Lexus of Henderson responded

David - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Jayce went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Lexus of Henderson!

May 02, 2021

Quick, friendly and always wonderful. I have always taken my Lexus here and find my services to be quite thorough. I plan on coming back. More

by RICKCRUZ33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Lexus of Henderson responded

These are all things we love to hear! We are grateful you recommend our Lexus services. Thank you for being a great Lexus of Henderson customer. We look forward to seeing you down the road, have a great day!

May 02, 2021

Service was courteous and everyone worked with me to resolve the issue in the best way possible. The representative taking care of me was very helpful. More

by Faatme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Lexus of Henderson responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Lexus of Henderson! Excellent customer experiences are our number one priority, so we are thrilled to hear our staff was so helpful and provided a solution while you were with us for your service. Have a great day and safe travels!

May 02, 2021

Great service; very accommodating in loaning us a vehicle while our car is undergoing service. Excellent information on what service needs to be performed and the benefits of getting the service done. More

by LINDADENORCEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Lexus of Henderson responded

Linda - Thank you for choosing Lexus of Henderson for your auto service needs! We love to see this positive feedback and truly appreciate your support. Have a wonderful week!

May 01, 2021

I had both of my cars there. Always great service by Randy my service advisor. Was given a loaner to drive while my car was there which is a huge convenience. More

by RLZ11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Lexus of Henderson responded

Thank you so much for your repeat business! We are happy to hear that you can depend on Randy and our Lexus of Henderson team for excellent service, every visit. Hope to see you down the road!

May 01, 2021

Overall good experience. Friendly and accommodating. Couldn't fix problem to begin with so the had to take it back to the service shop to analyze some more, however they gave me a nice loaner to use in More

by chattycathy760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember his name
May 03, 2021 -

Lexus of Henderson responded

We appreciate your patience throughout this process and are happy to hear that our team provided accommodating service. Thank you for choosing Lexus of Henderson! We hope that you have a fantastic week.

May 01, 2021

Never give my Drivers License back I asked and they said still looking from 3 days next time I have to get back right way More

by sdhillon
Recommend Dealer
No
Employees Worked With
Craig Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Lexus of Henderson responded

This is a concerning review to read, and I would certainly like to ensure we get this issue with your license sorted out. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Charlie Gumina - General Sales Manager - 702-942-6686

May 01, 2021

Porter installed my new license plate and frame fir me. I thanked him and gave him a generous tip for his efficency. He was cheerful and helpful. More

by MYHILTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Porter
May 03, 2021 -

Lexus of Henderson responded

We are happy that Porter and the team could assist you and make you a happy customer! Thank you for choosing Lexus of Henderson and for taking the time to leave us a great review. Drive safely and we hope to see you again!

May 01, 2021

Always very happy to visit Lexus of Henderson for my vehicle service needs and for many reasons: 1. Friendly Staff 2. Professionalism 3. Top Service 4. Detailed Service Results 5. Atmosphere T More

by TR1422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Tyler and Leslie
May 03, 2021 -

Lexus of Henderson responded

It means a lot to hear that you enjoy your visits with us at Lexus of Henderson. Thank you so much for sharing this excellent feedback about Alex, Tyler, Leslie, and our team! We look forward to our continued relationship.

May 01, 2021

The associates, staff, mechanics at Lexus of Henderson are very professional. In addition to being very attentive in the assisting of their customers, and their questions. More

by ljerry753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
May 03, 2021 -

Lexus of Henderson responded

Thank you for your excellent review! We are delighted that you are always so well attended to by our team and we look forward to your next visit with us. - Your friends at Lexus of Henderson

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