Lexus of Henderson - Service Center

I have an Audi and their service is a 3/5 and Lexus is a 5/5. Next car I buy is a Lexus. I approve this message! Biden 2020 5/5. Next car I buy is a Lexus. I approve this message! Biden 2020 More

The staff were all friendly and super nice, however, that does not change the fact that I had waited over two hours for something that I was told would take one and a half hours and then being told after all does not change the fact that I had waited over two hours for something that I was told would take one and a half hours and then being told after all that time they ordered the wrong part. They gave me a loaner car until work on my vehicle was done the next day and still underestimated the time it would take them to get my car back to me. I had to call the dealership to find out what the holdup was. Until I made that call, they moved really fast after that. If it weren’t for the courteous service, I would have really been on their case, but that’s just me. All the work done was good quality except for the initial mess up and vehicle turn around estimation. They comped me the $35 service fee for my troubles, which was nice. More

Take too much time for 15000 miles service on my car and couple recall they don call me for any upgrade on my service l ha to call 3 times to figure when my car is ready.and they don reset the maintenance l couple recall they don call me for any upgrade on my service l ha to call 3 times to figure when my car is ready.and they don reset the maintenance light on.my dash More

Not happy that courtesy wash going away. Bring in car for all service and this is very convenient. Hopefully will return after COVID is over for all service and this is very convenient. Hopefully will return after COVID is over More

It was great! I was able to get a loaner, and get my car repaired utilizing my warranty!!! Thanks to Tyler and the Henderson Lexus team. repaired utilizing my warranty!!! Thanks to Tyler and the Henderson Lexus team. More

Service has always been 5 stars. That's what makes this dealership different and why we go there now. The best! I am always impressed with follow up. dealership different and why we go there now. The best! I am always impressed with follow up. More

Always very friendly when I go there for service and make the experience easy and helpful. Everyone at Lexus has been great and I love that I have a Lexus! the experience easy and helpful. Everyone at Lexus has been great and I love that I have a Lexus! More

Great service and great personnel. David is a pleasure to deal with every time I’ve been to the service department. Love both my Lexus’s. deal with every time I’ve been to the service department. Love both my Lexus’s. More

Every time I’ve taken in my Lexus, the Service Department has gone the extra mile to do the right thing. They truly believe in exceptional service. has gone the extra mile to do the right thing. They truly believe in exceptional service. More

Easy to schedule an appointment. Well informed of services. I especially appreciated the great customer service offered my Jayce. My experience was positive and I left a happy customer. services. I especially appreciated the great customer service offered my Jayce. My experience was positive and I left a happy customer. More