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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,981 Reviews

4,981 Reviews of Lexus of Henderson - Service Center

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October 21, 2020

Friendly , professional, clean , great service , reasonable cost . Very pleased with consistent service with David . Not much else to say . Good all around . We love Lexus . More

by DENNYDOGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 22, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! Providing friendly and professional service is always the goal here at Lexus of Henderson, and it means a lot to know that we made it happen for you. We look forward to your next visit!

October 21, 2020

Friendly staffs, clean office, no wait time, good price, staffs really listen to customer’s needs! I always have pleasant experience visiting Lexus of Henderson service department. More

by KLEE6950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Oct 22, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

October 21, 2020

Exceptionally efficient, customer focused service. David Torrella is always a star providing timely updates, cost projections and farmer simple explanations of work performed or needed. More

by DCINLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Oct 22, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! Providing exceptional service is always the goal here at Lexus of Henderson, and we are so proud David made it happen for you. If you ever need anything else, don't hesitate to come back and see us again!

October 21, 2020

I worked with David from service department. Always a great experience! He is always courteous and reliable and willing to take extra time to listen to my concerns. More

by KRISTINA.NAOMI.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Lexus of Henderson responded

Kristina, thank you for taking the time to leave us a review! We are so glad you enjoyed working with David here at Lexus of Henderson, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

October 21, 2020

The whole Lexus team is awesome!! My experience when I come in for service is always excellent. Your team is always friendly and helpful. Thank you for the great service. More

by Erlyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Oct 22, 2020 -

Lexus of Henderson responded

We're so grateful to have you in the Lexus of Henderson family! It means the world to hear that our team always takes such great care of you and your vehicle. Thank you for trusting us with all your repair and maintenance needs!

October 21, 2020

Excellent and fast service! Staff was very helpful from the receptionist to my Service rep everyone was very friendly and The communication was great.ty More

by ahyde8017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Lexus of Henderson responded

We love to hear that you received friendly service from our entire Lexus of Henderson team. Thank you so much for trusting us with your vehicle! We look forward to assisting you at your next visit.

October 20, 2020

Love taking my car for service there. Tyler & his team ate amazing. Always helpful and always makes you feel welcomed. Love the staff and environment More

by A&Y Leon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
Oct 20, 2020 -

Lexus of Henderson responded

It really means a lot to see your review! We are thrilled to hear that you enjoy your visits with us at Lexus of Henderson and can trust our team to keep you safe out on the road. Thank you for your business!

October 20, 2020

Great customer service and professionalism as usual. I will continue going to the Henderson location given their superior service, courteousness and professionalism as compared to the Las Vegas location. More

by BENEDICTESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
Oct 20, 2020 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson! We're proud to have earned your business and we look forward to taking care of you in the future!

October 20, 2020

Stephen at Service is a good guy. He called while he was on vacation to update the status of my car. I like Lexus and people working there. More

by JSMENG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen at service department
Oct 20, 2020 -

Lexus of Henderson responded

Thank you for leaving us a 5-star review! It is fantastic to hear that Stephen was such a pleasure to work with as we strive to provide great service during every step of the way. We look forward to your next visit to Lexus of Henderson!

October 20, 2020

Was out of town for a viewing for a dear friend. After the viewing went to fill up the gas tank before heading back to Los Angeles. Attempted to start our car and the battery was done. Next morning drove More

by markw90745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson to get the job done. We strive to accommodate guests and I am pleased to hear that our team took care of you! Safe travels!

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