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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,054 Reviews

5,054 Reviews of Lexus of Henderson - Service Center

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November 08, 2020

Easy to schedule an appointment. Well informed of services. I especially appreciated the great customer service offered my Jayce. My experience was positive and I left a happy customer. More

by BCMCKAYS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jayce provided outstanding customer service!
Nov 09, 2020 -

Lexus of Henderson responded

Thank you for posting about your recent experience with Jayce at Lexus of Henderson! It is fantastic to hear that he was such a pleasure to work with during your service visit. Hope to see you next time!

November 08, 2020

Jay Dalit always goes out of his way to take excellent care of us when we come in for service. He's always friendly and makes service less painful. More

by DR.TRUONGVU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Lexus of Henderson responded

Thank you for your confidence in Lexus of Henderson. We are thrilled to hear that Jay continues to impress you by providing great service. Hope to see you next time!

November 08, 2020

Always very friendly when I go there for service and make the experience easy and helpful. Everyone at Lexus has been great and I love that I have a Lexus! More

by Kristina Culpepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce Messer
Nov 09, 2020 -

Lexus of Henderson responded

Kristina - We love having you as a Lexus of Henderson customer! Thank you so much for trusting us with your business time and time again.

November 08, 2020

Our first time at a Lexus dealer. (We don’t have any in Montana.) The service staff are well trained and attentive. No long lines or excessive wait. All respecting pandemic prevention. Steve, our technicia More

by Big Sky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Lexus of Henderson responded

Thank you for allowing us the chance to assist you! We are delighted to hear that your visit was timely and that Steve provided professional service. Hope to see you next time at Lexus of Henderson!

November 08, 2020

It was great! I was able to get a loaner, and get my car repaired utilizing my warranty!!! Thanks to Tyler and the Henderson Lexus team. More

by bunwease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 09, 2020 -

Lexus of Henderson responded

Thank you for coming to Lexus of Henderson for your repairs! It's wonderful to hear that Tyler took excellent care of you. See you next time!

November 08, 2020

Service has always been 5 stars. That's what makes this dealership different and why we go there now. The best! I am always impressed with follow up. More

by THGEARY71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Diem
Nov 09, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review Lexus of Henderson. It is fantastic to hear that our team consistently impresses you by providing great service!

November 07, 2020

No matter what the repair need is or when it needs to be done, Tyler and Stephen are there to assist you. Thank you for your efforts. Good job! More

by James Alford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler service manager
Nov 09, 2020 -

Lexus of Henderson responded

Thank you, James, for trusting Lexus of Henderson with your vehicle. We're thrilled to see that Tyler and Stephen continue to impress you by providing great service!

November 06, 2020

This dealership is beyond outstanding. The sales and service staff leave no questions unanswered. Service begins the phone call center answers the phone until the final debriefing from my service repres More

by CHAZMAZ777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Diem
Nov 09, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are grateful to have you as a customer here at Lexus of Henderson, and we will certainly pass along your kind words. We look forward to your next visit!

November 06, 2020

The representative was friendly and patient to understand my need. He was punctual in fixing my problem with the remote control. I appreciate his service and rate him excellent. More

by OLIVERLUNG2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to work with you here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

November 06, 2020

Everything went well! I would come again for service instead of the other location. The service advisor was very helpful and friendly. Thank you so much! More

by JKAVINTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Henderson, and we look forward to your next visit!

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