4,939 Reviews of Lexus of Henderson - Service Center
You Were There For Us In An Emergency. On a Friday afternoon, I had an emergency with a screw in a tire. I arrived at the dealership with an hour to spare. I received the best customer serv On a Friday afternoon, I had an emergency with a screw in a tire. I arrived at the dealership with an hour to spare. I received the best customer service. A thorough check of my car revealed other items in need of repair. My car was ready the next day. During this emergency, I enjoyed my interaction with Stephen. Everything was done to assist me. More
15k Service Everything went very well. I was immediately greeted and ushered inside. I quickly met with David who gave me a timeline of completion. The service wa Everything went very well. I was immediately greeted and ushered inside. I quickly met with David who gave me a timeline of completion. The service was finished within that timeline. I paid and was on my way very quickly. More
Recall from Lexus on passenger airbag. Excellent work, and I received a loaner for my travel needs. I received a call from David Torella that Lexus had identified a passanger airbag is Excellent work, and I received a loaner for my travel needs. I received a call from David Torella that Lexus had identified a passanger airbag issue, and could I bring in my Lexus as soon as possible, which I did. More
Lexus OMG Can’t beat the service at Lexus particularly if J (and the mechanic foreman)) is assting you. He is friendly and professional and tells me the proble Can’t beat the service at Lexus particularly if J (and the mechanic foreman)) is assting you. He is friendly and professional and tells me the problem and solutions about my car in such a way that my blood pressure wouldn’t go up. More
Best service ever! I’ve had several cars during my life and dealt with s number of dealerships. Lexus IS the best. They anticipate your every need. Wish I had bought I’ve had several cars during my life and dealt with s number of dealerships. Lexus IS the best. They anticipate your every need. Wish I had bought Lexus years ago! More
Usual great service. Jay and his team provided their usual great and timely service in a speedy manner. Got me back on the road with no fuss or muss. Jay and his team provided their usual great and timely service in a speedy manner. Got me back on the road with no fuss or muss. More
Excellent service by staff Customer service was the best - The service managers on my case were knowledgeable and courteous. Craig Kelly new all the workings of the Lexus Vehicl Customer service was the best - The service managers on my case were knowledgeable and courteous. Craig Kelly new all the workings of the Lexus Vehicle so it made my life easy. More
Always the best customer service. Lexus of Henderson has been there for us with our Lexus purchase. We took delivery one year ago with our CPO RX 350. This was our fourth scheduled mai Lexus of Henderson has been there for us with our Lexus purchase. We took delivery one year ago with our CPO RX 350. This was our fourth scheduled maintenance and all went smooth and fast as usual. The Service Advisor even stood in the rain during check-in. It is a great feeling having our Lexus reliable because our grandkids live in another state. See you in four months for our next service. P.S. the coffe was hot and donut fresh. More
Best in Class Always prompt, efficient and friendly....Far better than other luxury car service centers I have been to before. Another reason we have two cars from Always prompt, efficient and friendly....Far better than other luxury car service centers I have been to before. Another reason we have two cars from Lexus. More
Recall service They gave me a loaner car while they did the recall repair that my car needed. I all went fine. David and his team are always good. They gave me a loaner car while they did the recall repair that my car needed. I all went fine. David and his team are always good. More