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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,017 Reviews

5,017 Reviews of Lexus of Henderson - Service Center

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July 07, 2024

The dealership's environment is very pleasant and relaxed one. The staff are always very friendly and courteous. More

by JAMES@CHASECOM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Simmons
July 07, 2024

Great experience so far. We pre-ordered our GX 550 and it was a long wait. We were updated all along the process and when it finally arrived everything went smoothly. More

by aaronmobrien
Recommend Dealer
Yes
Employees Worked With
Denise Bortnak
July 07, 2024

Helped us secure a TX plug-in which was really hard to find. Not only did they call us as soon as it could become available they expedited the process to ensure we got it before a trip. Highly recommend. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2024

Excellent Service. Staff were amazing. James is kind and great in his job. He gives update everytime while waiting for the car services. More

by RACHELVIDUYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
July 07, 2024

The Service department completed the service as requested this time. My preference would be for there to be pick up and delivery service for my car as promised when I bought it. More

by Joesteri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
July 06, 2024

Lack of honesty , maybe some of the technicians or mechanics or service representatives, i don’t who which one of them do that representation. More

by Jun R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t want to drop names, just do some observation.
July 06, 2024

Tito made the process beyond simple and enjoyable. We couldn’t ask for more of a car dealership. Outstanding! More

by ryan@rkronarch.com
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

Excellent customer service. Top of the line mechanics. Very impressed and very satisfied! Great experience! More

by MELBOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
July 05, 2024

They knew exactly what they as wrong and fixed it immediately. Really great service. Kenny knows his stuff More

by Dave Magown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
July 05, 2024

Service department was professional, knowledgeable and friendly, explained maintenance to be performed and estimated time of completion. In and out in 90 minutes, I strongly recommend this dealership More

by ellbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Simmons
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