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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,017 Reviews

5,017 Reviews of Lexus of Henderson - Service Center

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June 29, 2024

Very polite customer service. On time and knowledgeable. Thank you very much for all of your help More

by susanwarhola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

Had our 6 month free service which was fine My usual service advisor was off We had a gentleman named James He was nice enough but when I asked him to bid an additional part for our car He got me th More

by Terry Clore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
June 28, 2024

They have been very friendly and always willing to answer any questions. Great customer service. More

by bdomoracki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

Stephen has been my service manager since my first Lexus & has always been great. He is highly communicative & is very consistent with his high level of customer service. More

by mooniej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
June 28, 2024

My service manager, Tyler, always has a loaner waiting whenever I need it. Service is always proficient and done correctly. My car is washed and comes back clean and ready for the road. From the moment I More

by bostonfern23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman,
June 28, 2024

Staff were very friendly, helpful, informative, and attentive to your needs. The customer waiting rooms are conveniently arranged for variations of customer needs which I believe places them above all More

by CBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim (sales), Stephen (service coordinator), and Alberto (valet)
June 27, 2024

Service was prompt and efficient. Staff was friendly and helpful. Facility was clean and a very nice place to wait. Thank you. More

by dbennett24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Complete waste of my time. Bunch of crooks Will never set foot in that building ever again More

by JUANPELAYO55
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
June 27, 2024

The staff is always very courteous and professional, as well as very attentive to the matter at hand. I'm highly impressed. More

by pgf323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
June 27, 2024

My overall experience at the service Department is excellent James Williams i very helpful and knowledgeable More

by DIMALANTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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