Lexus of Jacksonville

Treated like royalty We live on St. Simons Island, GA, about an hour away, and both cars needed service - a simple recall plus some other minor questions I had. They came We live on St. Simons Island, GA, about an hour away, and both cars needed service - a simple recall plus some other minor questions I had. They came and got our cars one at a time, left us a new loaner, stayed in touch during the service, answered all my questions about other services, returned our cars, and none of it costs us a cent. More

Lexus Service This was my first time bringing in my Lexus for maintenance. Tom Stevens was exceptional in walking me through the process and showing me the waiting This was my first time bringing in my Lexus for maintenance. Tom Stevens was exceptional in walking me through the process and showing me the waiting room area amenities. I was very impressed with the overall experience from the timely manner of service to the facilities and with Tom’s superb customer service. Thank you for making be glad I purchased a Lexus! More

Love Brumos Lexus I know I can always count on BRUMOS Lexus to take care of me and my car when I have any service needs. Chris Parenio is an incredible Service Advisor I know I can always count on BRUMOS Lexus to take care of me and my car when I have any service needs. Chris Parenio is an incredible Service Advisor. He goes above and beyond to assist his clients and ensure they are 100% satisfied. More

Exceptional Larry Barry was exceptional. Bonnie even popped by to say Hello. I'm extremely pleased with the level of care and professionalism. Thank you Lexus Larry Barry was exceptional. Bonnie even popped by to say Hello. I'm extremely pleased with the level of care and professionalism. Thank you Lexus More

Best service in the State! Mike Needham is by far the BEST service advisor! He makes sure you are completely taken care of from beginning to end and let's you know the progress Mike Needham is by far the BEST service advisor! He makes sure you are completely taken care of from beginning to end and let's you know the progress of your vehicle. Can't say enough great things about Mike Needham. More

Great service for a busy business man The dealership is ready when I arrive with a loaner car and I get text messages when the car is ready and can pay my bill on line before I return. My The dealership is ready when I arrive with a loaner car and I get text messages when the car is ready and can pay my bill on line before I return. My car is ready when I arrive and I drive away. Easy service for a busy man. More

Initial Problem Overcome My wife tried to schedule her appointment online and was unable to get an appointment for the day she had asked to bring our car. We live a couple of My wife tried to schedule her appointment online and was unable to get an appointment for the day she had asked to bring our car. We live a couple of hours from the dealership, so this was a concern. I was coincidentally in town and spoke to a service representative who was able to get us in. Thank you! More

45,000 mile maintenance Everything was handled in a professional and timely manner, as always. The loaner car was beautiful, clean, and had a full tank of gas. My service a Everything was handled in a professional and timely manner, as always. The loaner car was beautiful, clean, and had a full tank of gas. My service advisor, Mike Needham, was very efficient and knowledgeable, as always. More

Best Lexus dealership in Florida Quick and professional service and staff. Mr. Larry Barry is a tremendous inidividual and provides excellent quality service. This is the best dealers Quick and professional service and staff. Mr. Larry Barry is a tremendous inidividual and provides excellent quality service. This is the best dealership in Jacksonville. More

Excellent customer service Very good service by all. Record by the advisor right away and paperwork done in short time. Was given a loaner also and was called when service was Very good service by all. Record by the advisor right away and paperwork done in short time. Was given a loaner also and was called when service was done More