Lexus of Jacksonville

Excellent service by Salesperson This is the 3rd vehicle I have purchase from Lexus of Jacksonville and Len Morelli was and is great at taking care of our needs. I would highly contin This is the 3rd vehicle I have purchase from Lexus of Jacksonville and Len Morelli was and is great at taking care of our needs. I would highly continue to recommend Len Morelli and lexus of Jacksonville to anyone. More

Unethical Lied and took advantage of my fiancée who was leasing a car. We went back in less than 24 hours after we found out that she had overpaid $250 a month Lied and took advantage of my fiancée who was leasing a car. We went back in less than 24 hours after we found out that she had overpaid $250 a month on her lease. I got a quote from a dealer in south Florida who confirmed that they took advance of her. We went back to break the contract and they forced us into it. Very unethical and unprofessional. Would never do business here. The general manager did not even care. They had better service when it was Bruno's , but fields Lexus took advantage of a woman who didn't know about car leasing, were unethical and unprofessional. Forced her into a bad contract. More

Excellent in all respects Everyone was very courteous and helpful. An excellent experience in every respect! Shannon and Tony were very professional. Never pushy or aggressive. Everyone was very courteous and helpful. An excellent experience in every respect! Shannon and Tony were very professional. Never pushy or aggressive. Very knowledgeable and answered every question. Thanks. More

Nick holledge is awesome! By far the best dealer experience. Great customer service. It wasn't your typical used car salesmen deal. More like buying from a long time friend. By far the best dealer experience. Great customer service. It wasn't your typical used car salesmen deal. More like buying from a long time friend. Great rapport. More

Well Organized and courteous Every effort was made to make transaction pleasant and successful. Everyone was most kind and helpful.. We had a little issue with getting credit sc Every effort was made to make transaction pleasant and successful. Everyone was most kind and helpful.. We had a little issue with getting credit score....not dealers fault and everyone went the extra mile helping with this. More

Purchased pre-owned Lexus Great experience, especially from salesman Victor!!!...Victor was able to work a deal with me and they delivered my Vehicle to The Villages, Florida. Great experience, especially from salesman Victor!!!...Victor was able to work a deal with me and they delivered my Vehicle to The Villages, Florida. True professional experience. More

The service and attention of the salesman Mr. Medina was exc There was no issues at all with the service. The only thing is you might want to upgrade with the pastries at the waiting area . There was no issues at all with the service. The only thing is you might want to upgrade with the pastries at the waiting area . More

Excellent customer service I received excellent customer service while buying my Lexus. I thought the entire process was handled both professionally and efficiently. It made c I received excellent customer service while buying my Lexus. I thought the entire process was handled both professionally and efficiently. It made car buying more pleasant and less stressful. More

Steve Downey is amazing!! I have purchased many vehicles from different dealers and this was the most pleasant experience I have had making a major purchase. There was zero pre I have purchased many vehicles from different dealers and this was the most pleasant experience I have had making a major purchase. There was zero pressure and the whole process start to finish was top notch. A special thank you to Steve Downey who is the nicest and most genuine person I have ever met at any dealership. I was happy to have found him working at this dealer while having a service done to my prior vehicle . After having purchased several vehicles from Steve at a different location I was so happy to be able to do business with him again. I am definitely a Steve Downey customer for life as well as Fields auto group. More

Great purchase experience I came prepared and informed. I left unhasseled and happy. Between the test drive, the negotiations and the delivery paperwork I was out of there on I came prepared and informed. I left unhasseled and happy. Between the test drive, the negotiations and the delivery paperwork I was out of there on less than 2 hours. More