Lexus of Knoxville

Good service Patrick was very nice to work with . Customer service was excellent. Quality of the work is good. Price is reasonable. Overall people were nice. I rec Patrick was very nice to work with . Customer service was excellent. Quality of the work is good. Price is reasonable. Overall people were nice. I recommend to others More

Rotate tires only The process was entirely too long at two hours. The service rep never checked or told me anything during the wait. I had to run him down to check on t The process was entirely too long at two hours. The service rep never checked or told me anything during the wait. I had to run him down to check on the status. More

Courteous and professional service I have purchased two vehicles from this dealership and have been very pleased with every aspect of the experience. I could not be more satisfied with I have purchased two vehicles from this dealership and have been very pleased with every aspect of the experience. I could not be more satisfied with the cars and service . More

125K Service Check in was timely and efficient. Notified immediately when service completed. Courtesy car always an added bonus. Cookies and coffee in lounge were Check in was timely and efficient. Notified immediately when service completed. Courtesy car always an added bonus. Cookies and coffee in lounge were a plus. More

Bumper Repair The damage to our rear bumper was not extensive, but did require a fair amount of work & expertise. We are pleased with the quality of the repairs, an The damage to our rear bumper was not extensive, but did require a fair amount of work & expertise. We are pleased with the quality of the repairs, and the individuals we worked with. Hopefully our next return will not be for repairs, but to consider purchasing a new Lexus. More

Great Service We appreciate all Lexus of Knoxville does to make our service appointments smooth and easy. We love having Shiloh help us, she's happy, helpful and a We appreciate all Lexus of Knoxville does to make our service appointments smooth and easy. We love having Shiloh help us, she's happy, helpful and always makes it a pleasant experience. More

Happy Customer Lexus of Knoxville is the best! Shout out to Shane McKinney! We have purchased 7 vehicles over the years from Lexus. The service department is one Lexus of Knoxville is the best! Shout out to Shane McKinney! We have purchased 7 vehicles over the years from Lexus. The service department is one reason we keep returning there. More

Always great service Fast, informative and friendly. Service area is always clean and the waiting area is top notch. Always get a courtesy car with no questions asked. Fast, informative and friendly. Service area is always clean and the waiting area is top notch. Always get a courtesy car with no questions asked. More

Great service! I was emailed that my service was due and I set up an appointment. I was checked in very quickly and was given a loaner until the work was completed. I was emailed that my service was due and I set up an appointment. I was checked in very quickly and was given a loaner until the work was completed. I received a call my car was ready and when arrived it was not only ready but had been washed. My service advisor explained what they did and I was out very quickly. Great Customer Experience! Keep up the good work! More

Great service Great customer experience in and out very quickly! Service was excellent. Service advisor was excellent. The car was cleaned up and ready when I arriv Great customer experience in and out very quickly! Service was excellent. Service advisor was excellent. The car was cleaned up and ready when I arrived More