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Lexus of Knoxville

4.8

743 Lifetime Reviews

10315 Parkside Dr, Knoxville, Tennessee 37922
Call (865) 218-1500

Top Reviewed Employees

Tom Martin, Parts Manager, Lexus of Knoxville

Tom Martin

Parts Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Daniel Carr, Financial Services Director, Lexus of Knoxville

Daniel Carr

Financial Services Director
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shiloh Randolph, Assistant Service Manager, Lexus of Knoxville

Shiloh Randolph

Assistant Service Manager
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kevin Page, Certified Service Consultant, Lexus of Knoxville

Kevin Page

Certified Service Consultant
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

January 22, 2019

"Service excellence at Lexus of Knoxville"

- TIMPORTSSR Verified Customer

Lexus of Knoxville sets the standard for service excellence. They continue to exceed my expectations every time I return for service. While my car was having routine oil maintenance, they made me aware of my wiper blades that were due replacing, took care of an air bag replacement (warranty recall item), and suggested a restoration of my headlights. All were to ensure my safety, and now my car looks new with a perfect job on the headlights. It's the little things that they do to show their appreciation for their valued customers, that motivates my loyalty to this dealership. They always have a loaner car ready, and I feel like they really do appreciate my business. Shane McKinney is our service advisor and he is the best! Thank you Lexus of Knoxville for all that you do to set the standard for service excellence!

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Employees Worked With

Shane McKinney
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

January 22, 2019

"Service"

- S.VANBEKE Verified Customer

Shilo is the best. She never hesitates to listen to me and keeps me updated with what’s going on. Will only service at Lexus.

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Employees Worked With

Shane McKinney
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shiloh Randolph
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

January 21, 2019

"Great service as always! "

- Mkn26 Verified Customer

These folks really know how to treat a new car owner! I purchased a new LEXUS nx here, and I never knew my experience would continue even after the purchase. They take care all of my needs, usually free of charge, and they filled up my gas tank!! This really made my day!! Best service I’ve ever had. Won’t go anywhere else.

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Employees Worked With

Shiloh Randolph
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Featured Inventory

New 2019 Lexus LS, $84826

2019 Lexus LS

$84,826

View Vehicle Details
New 2019 Lexus NX 300, $47938

2019 Lexus NX 300

$47,938

View Vehicle Details
New 2019 Lexus RX, $53353

2019 Lexus RX

$53,353

View Vehicle Details
Used 2018 Lexus RX, $54980

2018 Lexus RX

$54,980

View Vehicle Details

Photos & Amenities

  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service