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Lexus of Knoxville

Knoxville, TN

not yet
rated
1,008 Reviews

10315 Parkside Dr

Knoxville, TN

37922

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Showing 1,008 reviews

October 16, 2018

Service Had the 65,000 mile service and new tires. Kevin Page was outstanding and very helpful. We also had an issue with the Air conditioning and that was ta More

by drallingham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Page
Oct 16, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad Kevin was able to make your experience enjoyable! Sincerely, Sawyer Bowen Lexus of Knoxville

October 16, 2018

Excellent service The people at the dealership are friendly and helpful. THey are all about making your service experience great. They are very efficient in their servi More

by Sharon Laing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Oct 16, 2018 -

Lexus of Knoxville responded

Sharon, Thank you for the positive review! We hope to see you again! Sincerely, Sawyer Bowen Lexus of Knoxville

October 16, 2018

Amazing as always Lexus always provides great service and exceptional customer service. Jamison always goes above and beyond. He deserves a raise!!!! Having another c More

by KAMARJON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison Stroupe
Oct 17, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Sawyer Bowen Lexus of Knoxville

October 16, 2018

outstanding service Every time I go in for service they take great care of me and my autos. All the people i come in contact with there seems to care about giving me grea More

by nandacotton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph, Jamison Stroupe, Shane McKinney, Kevin Page
Oct 17, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad we have continually made your experiences enjoyable! Sincerely, Sawyer Bowen Lexus of Knoxville

October 16, 2018

--Shiloh Randolph Lexus of Knoxville Miss Randolph always greets with a smile and is quick to analyze the problem and find a solution. She is an asset to your business More

by sbange2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Oct 17, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! It is always wonderful to read such great comments regarding our staff members! Sincerely, Sawyer Bowen Lexus of Knoxville

October 14, 2018

Consistently great I can’t brag on the service department enough. They always go above and beyond to make me feel welcome, informed, and took care of. I usually get Jami More

by ncgood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison Stroupe, Harry Gencorelli, Kevin Page
Oct 15, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad our service team has consistently made your experiences enjoyable! Sincerely, Sawyer Bowen Lexus of Knoxville

October 14, 2018

Everyone I spoke with was very nice and attentive I stopped by Lexus of Knoxville to inquire about a possible Warranty Enhancement for my 2007 Lexus LS460 and I can't speak more highly of the Lexus of More

by Trolly1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Logan Waggoner, Shiloh Randolph
Oct 15, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad our team was able to help you with your requests! Sincerely, Sawyer Bowen Lexus of Knoxville

October 14, 2018

A pleasure to have my car serviced here. Competent service provided in a professional manner. I would definitely recommend this facility. They are truly a pleasure to do business with. No dou More

by Xbman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
Oct 15, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad our team was professional and timely! Sincerely, Sawyer Bowen Lexus of Knoxville

October 14, 2018

Not completely satisfied Mr. Page was a courteous professional. Only complaint is car is as washed like my kid cleaned it up. Still had bugs all over the front plus mirrors More

by TFYFFE1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Page
Oct 15, 2018 -

Lexus of Knoxville responded

We do apologize for the inconvenience. This will be escalated to our management staff and will be addressed accordingly. Sincerely, Sawyer Bowen Lexus of Knoxville

October 13, 2018

Great experience I give this dealership my highest rating. My service advisor, Shane, was very accommodating. My vehicle was serviced and returned on time. Lexus of More

by BOBSCLEO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McKinney
Oct 15, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We greatly appreciate your support of our organization! Sincerely, Sawyer Bowen Lexus of Knoxville

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