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Lexus of Knoxville

Knoxville, TN

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1,008 Reviews

10315 Parkside Dr

Knoxville, TN

37922

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Showing 1,008 reviews

October 05, 2018

Check Engine Light My 2007 Lexus had a check engine light popped up and it was running very rough. I took it straight to the dealership they got me right in and were abl More

by PENNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas
Oct 08, 2018 -

Lexus of Knoxville responded

Thank you so much for the positive review! We are so happy to hear you were able to be serviced so efficiently! We greatly appreciate your business, and hope to see you again! Sincerely, Sara H Lexus of Knoxville

October 04, 2018

Service and purchase I was at Lexus of Knoxville for service for my 2016 NX and to purchase a new LC500. Dallas Hoard was extremely considerate and professional when show More

by RICH3348
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Hoard. Brooke Faith, Jamison Stroupe
Oct 08, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! Congratulations on your brand new Lexus! We are happy to hear your experience was five stars worthy! Sincerely, Sara H Lexus of Knoxville

October 04, 2018

Good easy drop off and quick turnaround. Good customer service. Brought the car in for alignment still seems to be having the same issue. Going to drive it a little more and see if it gets an More

by Bonniefan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McKinney
Oct 08, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Sara H Lexus of Knoxville

October 04, 2018

Always great service I have always received great service from Lexus of Knoxville service department. I can always get in and back out in a loaner car to continue my day w More

by Shadylady15
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
Oct 08, 2018 -

Lexus of Knoxville responded

Thank you so much for the positive review! We are happy to hear the loaner car has had a positive impact on you while your car is being serviced! We greatly appreciate your business, and hope to see you again! Sincerely, Sara H Lexus of Knoxville

October 04, 2018

Great.. friendly. Have purchased our last 4 cars from Howard White. Always gives us VIP treatment. Would recommend Lexus of Knoxville to friends,and family. Always welc More

by Harrishouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard White, Andrew Grassell
Oct 08, 2018 -

Lexus of Knoxville responded

Thank you so much for the positive review! We are so happy to hear your experience at our dealership was five stars worthy! We greatly appreciate your business, and hope to see you again! Sincerely, Sara H Lexus of Knoxville

October 03, 2018

Repaired squeak in power steering unit Shane was excellent took care of me I had a car to use while the other one was being repaired I really love this Lexus dealership More

by walt135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McKinney
Oct 15, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We hope to see you again! Sincerely, Sawyer Bowen Lexus of Knoxville

October 03, 2018

Pleasant experience all the way around As always, I had another great experience with Lexus of Knoxville. From the likability of the representatives I worked with to the cleanliness of my c More

by Lexuslady2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard White, Shiloh Randolph, Riley Trapp
Oct 03, 2018 -

Lexus of Knoxville responded

Thank you so much for the positive review! We are so happy to hear your experience with our dealership was five stars worthy! We greatly appreciate your business, and hope to see you again! Sincerely, Sara H Lexus of Knoxville

October 03, 2018

where the bar is set for customer service Superb car performance and customer service. This dealership is truly representative of the Lexus brand .. everything a step above.. Shiloh is excepti More

by NANCYLGIPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Oct 08, 2018 -

Lexus of Knoxville responded

Nancy, Thank you so much for the positive review! We are so happy to hear you have had such a great experience with us for so many years! We greatly appreciate your business, and hope to see you again! Sincerely, Sara H Lexus of Knoxville

October 03, 2018

They did exactly what we asked for, and in a timely manner. Took our 2009 Lexas GS 350 in for routine maintenance and for a recall notice. They did a great job at a reasonable cost and kept us informed. More

by REBINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Oct 08, 2018 -

Lexus of Knoxville responded

Thank you so much for the positive review! We are so happy to hear everything was handled, and that your experience was great! We greatly appreciate your business, and hope to see you again! Sincerely, Sara H Lexus of Knoxville

October 02, 2018

Excellent service Shiloh was most helpful as usual. So glad I purchased a certified car. Also appreciate that they clean it up as well. They go above and beyond to serv More

by Lindagabby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the other names, sorry , Shiloh Randolph
Oct 03, 2018 -

Lexus of Knoxville responded

Thank you so much for the positive review! We are so happy to hear your experience with our dealership was five stars worthy! Sincerely, Sara H Lexus of Knoxville

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