
Lexus of Knoxville
Knoxville, TN

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Check Engine Light My 2007 Lexus had a check engine light popped up and it was running very rough. I took it straight to the dealership they got me right in and were abl My 2007 Lexus had a check engine light popped up and it was running very rough. I took it straight to the dealership they got me right in and were able to diagnose the problem and fix it in a matter of a few hours More
Service and purchase I was at Lexus of Knoxville for service for my 2016 NX and to purchase a new LC500. Dallas Hoard was extremely considerate and professional when show I was at Lexus of Knoxville for service for my 2016 NX and to purchase a new LC500. Dallas Hoard was extremely considerate and professional when showing and delivering my new vehicle. More
Good easy drop off and quick turnaround. Good customer service. Brought the car in for alignment still seems to be having the same issue. Going to drive it a little more and see if it gets an Good customer service. Brought the car in for alignment still seems to be having the same issue. Going to drive it a little more and see if it gets any better. More
Always great service I have always received great service from Lexus of Knoxville service department. I can always get in and back out in a loaner car to continue my day w I have always received great service from Lexus of Knoxville service department. I can always get in and back out in a loaner car to continue my day with no hassles or delays. My car is always perfectly serviced with no "oops" return trips. It can't get any better than that! More
Great.. friendly. Have purchased our last 4 cars from Howard White. Always gives us VIP treatment. Would recommend Lexus of Knoxville to friends,and family. Always welc Have purchased our last 4 cars from Howard White. Always gives us VIP treatment. Would recommend Lexus of Knoxville to friends,and family. Always welcomed More
Repaired squeak in power steering unit Shane was excellent took care of me I had a car to use while the other one was being repaired I really love this Lexus dealership Shane was excellent took care of me I had a car to use while the other one was being repaired I really love this Lexus dealership More
Pleasant experience all the way around As always, I had another great experience with Lexus of Knoxville. From the likability of the representatives I worked with to the cleanliness of my c As always, I had another great experience with Lexus of Knoxville. From the likability of the representatives I worked with to the cleanliness of my car when it was returned to me, I found that the dealership went above and beyond once again. They always do! More
where the bar is set for customer service Superb car performance and customer service. This dealership is truly representative of the Lexus brand .. everything a step above.. Shiloh is excepti Superb car performance and customer service. This dealership is truly representative of the Lexus brand .. everything a step above.. Shiloh is exceptional and is ALWAYS friendly, professional and knowledgeable! Cannot say enough about my experiences over the last 13 years of owning Lexus vehicles. If you want to feel welcome when you go into a dealership Lexus of Knoxville is the place to go. More
They did exactly what we asked for, and in a timely manner. Took our 2009 Lexas GS 350 in for routine maintenance and for a recall notice. They did a great job at a reasonable cost and kept us informed. Took our 2009 Lexas GS 350 in for routine maintenance and for a recall notice. They did a great job at a reasonable cost and kept us informed. More
Excellent service Shiloh was most helpful as usual. So glad I purchased a certified car. Also appreciate that they clean it up as well. They go above and beyond to serv Shiloh was most helpful as usual. So glad I purchased a certified car. Also appreciate that they clean it up as well. They go above and beyond to service your vehicle. More