Back

Lexus of Knoxville

Knoxville, TN

not yet
rated
1,008 Reviews

10315 Parkside Dr

Knoxville, TN

37922

Directions

By Type

Showing 1,008 reviews

July 17, 2017

Service First service on new car. Car was cleaned afterwards service. The wait time was about the length I expected. Had a chance to talk to my salesman, Bria More

by ME driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service person
July 17, 2017

Had car serviced and bought new tires. Very nice. We purchased our car from this dealership and have had all service work done here, except for purchasing a new battery. We have been very happy with L More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
July 15, 2017

20000 mile service Check in was easy and fast. Loaner was fully gassed and clean. Service completion status provided. Online invoice review and payment speeded pickup. C More

by NX 200 T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
July 15, 2017

Great customer service. The Lexus dealership and customer service are excellent. Everything was done in a timely manner. We are always satisfied with any dealings we have wi More

by Satisfied customers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison Stroupe was our advisor. He did an excellent job.
July 06, 2017

Shane is great! I always request Shane because of his excellent customer service. I trust him to make the right recommendations. I will delay my visit until he is ava More

by Pacrowder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane in service, Daniel Flores
July 05, 2017

exceptional service I received a courtesy vehicle and was in and out in just a few minutes. My vehicle was serviced and waiting for me when I arrived back at the dealersh More

by Jodin Nowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison Stroupe
July 04, 2017

Great people, great service Car in for second service, Had a loner, great SUV, Work was completed on my car, the car was washed and cleaned, looked like just drove it out of t More

by marinesgt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
July 02, 2017

50k service and repair of door lock As always fast excellent service. Not only for the 50,000 mile service, but also to fix the door lock on passengers side. Thank you! More

by Tom1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
June 28, 2017

Great Dealership As usual everything was exceptional and like clockwork. I cant say enough great things about Michael and his team. They are all first class and go ou More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolf
June 27, 2017

Knoxville's BEST Customer Service I own a 2006 Lexus IS350 that had a recall for an airbag. From the moment I pulled in they treated me like I had just purchased a brand new car. Shilo More

by debolson3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh
...
96
...