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Lexus of Knoxville

Knoxville, TN

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1,008 Reviews

10315 Parkside Dr

Knoxville, TN

37922

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Showing 1,008 reviews

June 27, 2017

Family I am always treated like family by Shiloh when I bring my car in for service. She always offers alternative transportation and accommodates my every More

by DannyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
June 27, 2017

Taking Good Care I was taken care of by the extremely competent and cuteous staff staff of the service department. It has always been a pleasure to deal with Shiloh More

by Gregv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
June 23, 2017

Great experience as usual. The check-in was fast. Mr. Rodriguez knew exactly what I needed. The service was completed in a timely matter. He sent messages to let me know how More

by anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
June 19, 2017

Very good and accomplished quickly One minor note there was mud on the door sill, carpet and pedals. I don't have anything else to say. Kinda dumb to have a min word requirement. More

by TN Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
June 19, 2017

Great experience My service experience is always quick and easy. Within 15 or 20 minutes they've got my vehicle checked in and I'm on my way to work with a loaner. T More

by Tracy H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison Stroupe
June 18, 2017

Great service Friendly staff. Took our RX in for service and thought it would be a few hours. We were given a new loaner vehicle to drive while ours was being servi More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Beth Burdine
June 18, 2017

Everything was awsome! Friendly staff and very quick service. We traveled from Virginia to specifically come to this dealership for all of our vehicle needs and updates... T More

by Shadow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
June 17, 2017

Beyond EXCEPTIONAL!!! Lexus of Knoxville is "over the top" on absolutely everything! This is my 5th new Lexus from them and simply will not drive anything else. They will More

by Kellie Moths
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nordehl Unbehaun, Daniel Flores
June 17, 2017

Great Service The work was done on time with no surprises. The loaner car was a 2017 Lexus. First class operation all the way. The work was completed on time. More

by Dtrivard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
June 14, 2017

Routine maintenance My experience with the Lexus dealership has always been excellent. I have used them for 19 years. My loaner car is always clean and ready. The service More

by Lexus lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Haun
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