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Lexus of Knoxville

Knoxville, TN

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1,008 Reviews

10315 Parkside Dr

Knoxville, TN

37922

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Showing 1,008 reviews

June 10, 2017

Service Visit Michael Rodriguez was my service rep and he did a great job. I find him to be honest and trustworthy! Been doing business here for over 15 years, high More

by GG040246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard White, my sales rep always make my visits a pleasant experience., Michael Rodriguez
June 07, 2017

Always great service. Shane always takes great care of us! He always communicates well, and he provides a loaner car for me to use. Thank you Shane!! Great job. More

by Sheila H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
June 05, 2017

Accomodating I had my 15000-mile service at this Lexus dealership. They accommodated my scheduling needs and their lounge was very comfortable. They also performed More

by Donna Simpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Flores
June 05, 2017

Very pleasant This dealership is one of the best I have ever been in, they are very customer oriented and go the extra mile to insure that you are treated like a pr More

by Howard61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Horner, Daniel Flores
June 05, 2017

Through Had the 60000 mile service completed. The service list is extra long every 30000 miles. It is good to know that the car has been throughly checked ove More

by daryllray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
June 04, 2017

Cared for My wife's 2009 RX350 was brought in for routine maintenance. Turns out it needed much more. Shiloh, our service advisor was gracious and made sure eve More

by Oldmountainman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh
May 31, 2017

Four new tires Needed 4 new tires and alignment. Never even considered Costco or Fisher Tires. Have always had a good experience. Their prices are fair and servic More

by Roger Legako
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
May 31, 2017

Service We purchased our Lexus here 10 years ago. Our service has been done here when needed for oil change, tires, any issues since then. My last visit the s More

by skcaughron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh
May 30, 2017

Great experience Everyone we met was very knowledgeable and responsive. We knew what type of vehicle we wanted and the sales people did not try to steer us in a differ More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Waggoner
May 25, 2017

Easy on-line service scheduling Friendly reception and follow-up on my service requests by my service contact Harry. Because service took longer than estimated, tire rotation was a g More

by TnArnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
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