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Lexus of Las Vegas
Las Vegas, NV
427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 427 reviews
August 24, 2019
As good as a purchase gets!!! WOW! 10 Star Kudos to Cliff Johnson and Chris Daw, my sales Superheroes. This is my second time working with Cliff and for a very good reason. Everyth WOW! 10 Star Kudos to Cliff Johnson and Chris Daw, my sales Superheroes. This is my second time working with Cliff and for a very good reason. Everything that others do wrong they do right. Cliff and Chris were my sales team and I couldn't be happier. Their welcoming energy and wanting to make me happy was apparent throughout the negotiations. I came in with my kids and they accommodated my situation of having to watch them while buying. No long time back and forth waiting, no hidden numbers or services, and no insulting trade-in quote. They just moved things quickly and got things done properly. Every question I had and consideration they answered. They both knew the tech specs and when one needed to take care of the finances, the other made sure I'm informed of the process. 10 Star Kudos also to Kat Mason the financial service manager. She was upfront about everything, moved things so smoothly and informative about every signature and decision.When she said we are done, I couldn't believe it. She prepped all the papers while i was with my kids and when she was ready it was as smooth as can be. She was professional and courteous to the highest degree! (Thank you!) Sometimes you get the jitters after you buy a car thinking maybe it was a wrong choice, but my new RX 350 gives me non. Not about the price and not about my choice of car. I LOVE IT. AND THANKS!!!! More
by yarivc
Employees Worked With
Cliff Johnson, Chris Daw
Helpful August 22, 2019
Simply the Way All Car Sales should be Done Stick a fork in me, I'm done. The level of customer service, professionalism and their knowledge of vehicle inventory and pricing in Las Vegas was bey Stick a fork in me, I'm done. The level of customer service, professionalism and their knowledge of vehicle inventory and pricing in Las Vegas was beyond reproach. Jay Gentry is a very skilled customer facing sales manager; he listens to your requirements and works diligently to find you the right car at the right price. Not only does this dealership have prices that will keep you coming back but great customer service to match. Sometimes it's not just the price that seals the deal, it's service like this that will keep customers coming back. Thanks! More
by b_slaughtered
Employees Worked With
Jay Gentry
August 22, 2019
EXCELLENT SERVICE!!! Barbara Jones is an amazing Service Advisor! She is very professional, knowledgeable, informative. When I hand my keys to Barbara and her team, I am c Barbara Jones is an amazing Service Advisor! She is very professional, knowledgeable, informative. When I hand my keys to Barbara and her team, I am confident that I will have only the very best attention to my ES350. Barbara, I thank you and your team for the amazing service you provide to me. More
by Roxy
Employees Worked With
Barbara Jones
July 27, 2019
Quality service, integrity, and professionalism As a retired school administrator, I love doing research on products, but really despised shopping until now. Don Turner provided excellent service in As a retired school administrator, I love doing research on products, but really despised shopping until now. Don Turner provided excellent service in car sales. More
by Dr McMiller
Employees Worked With
Don Turner and Leo Tinoco
July 02, 2019
Great service at Lexus of LV. Outstanding service from the minute I arrived at the dealership until driving away with a nice used Lexus I saw online. Clif was just great to work wi Outstanding service from the minute I arrived at the dealership until driving away with a nice used Lexus I saw online. Clif was just great to work with, as well as the associates I met over the course of our purchase. More
by LawrenceM
Employees Worked With
Clif Johnson
June 17, 2019
Great buying experience My experience was excellent. I came to the dealership with one purpose which was to purchase a used vehicle. I met sales consultant Scott Sulliere rig My experience was excellent. I came to the dealership with one purpose which was to purchase a used vehicle. I met sales consultant Scott Sulliere right away. I told him that I had seen a specific Lexus on line and was interested in purchasing. Scott was up-front and honest every step of the way. He was very helpful, friendly, and professional. At the end of the process I drove away with my new vehicle--a satisfied customer. I enjoyed Scott's no pressure sales approach. As a matter of fact, I recommended Scott to a co-worker this morning. Mitch More
by LexusMan
Employees Worked With
Scott Soulliere
June 01, 2019
Johnny Chang of Lexus dod a great job on our deal. Excellent service from J Chang. Will do business with this dealer again because of his salesmanship and service. The finance mgr also did a great jo Excellent service from J Chang. Will do business with this dealer again because of his salesmanship and service. The finance mgr also did a great job. More
by Marc S
Employees Worked With
J Chang
May 29, 2019
best service JASON IS A VERY GOOD ASSET FOR LEXUS OF LAS VEGAS. HIS CUSTOMER SERVICE IS ABOVE AND BEYOND THE EXPECTATIONS. HE IS WELL EXPEREINCED PROFESSIONAL . JASON IS A VERY GOOD ASSET FOR LEXUS OF LAS VEGAS. HIS CUSTOMER SERVICE IS ABOVE AND BEYOND THE EXPECTATIONS. HE IS WELL EXPEREINCED PROFESSIONAL . HE TREATED US LIKE A FAMILY MEMBERS. HE DESERVE RECOGNITION. More
by haile
Employees Worked With
JASON
May 25, 2019
What a Lexus experience should be like!! Our experience with Lexus of Las Vegas was AMAZING! We contacted the sales manager Charlie Gumina after we had been treated so badly at Lexus of Hend Our experience with Lexus of Las Vegas was AMAZING! We contacted the sales manager Charlie Gumina after we had been treated so badly at Lexus of Henderson by not only the sales associate but the sales manager! Charlie was wonderful from beginning to end. He returned our phone calls, he was nothing but polite and so professional. Our sales associate Moussa Dalla (M.D. he let us call him) was a gentleman. He was very knowledgeable and easy to talk to. The entire process was so easy and stress free and we would definitely purchase another vehicle from them. Thank you Lexus of Las Vegas for saving the day and making our Lexus experience outstanding! More
by Thankful
Employees Worked With
Charlie Gumina, Moussa Dalla
May 18, 2019
Best!!!! Best experience!Best customer service ! Thanks James for all your helping!we will recommend you to all our family and friends.Big Thanks for all your Best experience!Best customer service ! Thanks James for all your helping!we will recommend you to all our family and friends.Big Thanks for all your helping!!!!! More
by Ivanna
Employees Worked With
James
