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Lexus of Louisville

Louisville, KY

4.8
828 Reviews

2400 Blankenbaker Parkway

Louisville, KY

40299

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Showing 828 reviews

February 24, 2024

Great customer service - friendly staff, service performed in the expected amount of time, and good communication. More

by CW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
February 24, 2024

Very accommodating, professional, friendly, and very helpful. They worked me in on a Friday afternoon to replace a tire. Tammy and Cameron were awesome. More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy, Cameron
February 19, 2024

Always deliver excellent proactive car maintenance care. Most recently fixed a flat tire without an appointment. They were very helpful and completed it in under an hour. Couldn't ask for better! Thank you More

by Lexus client
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexus of Louisville Service Department
February 09, 2024

Service team is excellent! Do great work and get job on time. The free car wash is nice bonus. More

by rbader2019
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Dean
February 06, 2024

Joe Mays excellent service and knowledge! Would recommend in a New York minute! Very personable! More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Mays
February 04, 2024

Salesman was very professional, knowledgeable, and courteous. He answered all our questions and the process was completely smooth. More

by jkhdp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Powers
February 02, 2024

The experience at this dealership is a notch above all the other dealerships. It is truly a luxury experience. More

by pojudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dean
January 30, 2024

Lexus of Louisville service department is easy to book appointments with, service is completely quickly and everyone is very friendly and professional. Also I like the app feature that gives me an estimat More

by hotbrowns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter and Cam
January 28, 2024

Great service. Friendly staff. Pricing is competitive. The only issue I have is the dealership is 45 minutes from my home. More

by Btomassetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham
January 28, 2024

Excellent customer service, thorough explanation of services, quick scheduling, speedy callbacks, very accommodating and helpful. More

by Howdy1897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Hamilton
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