Lexus of Manchester - Service Center

Consistent Excellent Service!! One would be hard pressed to find a better dealership. I always receive cheerful, competent and excellent service. Always get treated like royalty. Hi One would be hard pressed to find a better dealership. I always receive cheerful, competent and excellent service. Always get treated like royalty. Highly recommend! More

Great Taken care of regally from the minute I entered the service bay area, the write up desk (Laurie B), and to the conclusion of the service experience, 2 Taken care of regally from the minute I entered the service bay area, the write up desk (Laurie B), and to the conclusion of the service experience, 2 days later [a serious and unexpected mechanical part problem in the rear of the vehicle was discovered during the planned service work], when my vehicle was delivered to my home in Peterborough. Save me a trip back to the garage etc. Great team work, all around. More

Inspection sticker I was greeted immediately by Barry when we pulled into the service bay. He was just an overall pleasure, very quick to get us out of the car and expla I was greeted immediately by Barry when we pulled into the service bay. He was just an overall pleasure, very quick to get us out of the car and explain the next steps to the end of the service. He offered to bring my car into the bay for us, because it was raining outside and it was just located right outside the bay. I didn’t want him to go out of his way to do that, but I just was impressed by his actions and he insisted on walking out to our car and “opening” my door for me. I don’t know if I have ever had that level of stellar service at a 5 star hotel! All the staff was very friendly and helpful throughout the short period we were in the dealership. Kelli was my advisor for the visit, and she was a delight. Again, very accommodating as well as knowledgeable. More

Quick & Effecient I was in for an inspection sticker and a 60K mile check up. A loaner was ready and waiting and I was off and running in no time. I received a call sev I was in for an inspection sticker and a 60K mile check up. A loaner was ready and waiting and I was off and running in no time. I received a call several hours later letting me know my car was ready. More

Capable, convenient, and caring!!! From the moment I arrived to the moment I left, the service team made me feel welcomed and sincerely cared about my satisfaction, Laurie was my SA and From the moment I arrived to the moment I left, the service team made me feel welcomed and sincerely cared about my satisfaction, Laurie was my SA and she was terrific!!! I was on crutches so she made my visit effortless by being my “legs” and having my car pulled up just outside her office door. I recommend Ira Lexus service unconditionally!!!! More

RX350 10,000 Mile Service As usual, Dawn Knapp, Chris Rhoades & Barry Chase gave us top notch customer & technical service!!! Please take great care of these terrific service As usual, Dawn Knapp, Chris Rhoades & Barry Chase gave us top notch customer & technical service!!! Please take great care of these terrific service people who make service informative, as well as enjoyable. More

2011 IS 250 79,000 servicing Servicing was excellent and did not take long. Service waiting area was comfortable with coffee , bagels and other food and beverage items. Time was s Servicing was excellent and did not take long. Service waiting area was comfortable with coffee , bagels and other food and beverage items. Time was spent with sales people looking over 2018 models and new vehicle is under consideration. All personnel were very professional. Kudos to Ira Lexus of Manchester for a top notch dealership. More

Josh always makes it work.. I always get the car back cleaner than when I brought it in, great service..... great value... and again, Josh always does his best to ensure that I a I always get the car back cleaner than when I brought it in, great service..... great value... and again, Josh always does his best to ensure that I am satisfied ....... can't get any better then that..... More

Everything went great Dana was excellent. Communicated everything thoroughly with me. He reached out to me when the tech had a question. He made good on his promise to h Dana was excellent. Communicated everything thoroughly with me. He reached out to me when the tech had a question. He made good on his promise to have car completed by end of the day. More

Great Service The service was great, the wait time was longer than expected and the price charged was 10 bucks more than quoted. Next time I will print the quoted The service was great, the wait time was longer than expected and the price charged was 10 bucks more than quoted. Next time I will print the quoted price. More