Lexus of Manhattan

Amazing! I had an absolutely amazing experience at Lexus of manhattan with Fredrick York and the whole team. This was my first time buying a car and after hour I had an absolutely amazing experience at Lexus of manhattan with Fredrick York and the whole team. This was my first time buying a car and after hours of research I felt like I was going to go into a place where I was going to feel pressured and stressed. It was the complete opposite here at Lexus of Manhattan, I loved how everyone was so nice and Fred was great, talked to me as if i was a friend and not a customer. I loved that he answered all of my questions in a knowledgeable way and was very patient and nice. Thank you so much for making my experience awesome!! More

As promised I was an out of state customer and recently bought new ES 300h had no surprises, got what the dealership advertised and my sales consultant Mike Jhons I was an out of state customer and recently bought new ES 300h had no surprises, got what the dealership advertised and my sales consultant Mike Jhonson was professional, prompt and went extra mile to close the deal. Will highly recommend him to friends and family More

Just great Dariusz Daliwa is a true professional,honest,friendly and with a kindness that makes me highly recomend him.Your dealership should be proud of having Dariusz Daliwa is a true professional,honest,friendly and with a kindness that makes me highly recomend him.Your dealership should be proud of having on your staff a person like Dariusz. Ruben Dybner MD More

Exceptional Service It was one of the best experiences I ever had buying a car. Service has been exceptional from the very beginning. From the moment Lexus of Manhattan It was one of the best experiences I ever had buying a car. Service has been exceptional from the very beginning. From the moment Lexus of Manhattan representative Fredrick York called me to answer my questions everything has been done just right. I was very impressed by Fredrick professionalism, openness and focus on a client convenience. Also the speed of delivery of new car was amazing. Despite that everything has happened in a few days all the documents was ready in time and in no time I’ve been out of the dealership driving a new car. I want to say thank you to Fredrick York and the rest of the team who took care of me and recommend this dealership to all people who likes exceptional service. More

Like a bad date that you have to stay on Purchased a 2010 RX450h. The car is great except for a poorly designed USB port. Salesman promised to pick up car at service and drop off loaner. That Purchased a 2010 RX450h. The car is great except for a poorly designed USB port. Salesman promised to pick up car at service and drop off loaner. That was a lie, in 4 years that never came true. Immediately car had a squeak noise when running. Told I was imagining it. It took 3 visits and GSM to get fixed. 2011. In last 4 years, Each service visit needs "extra" items, often to $500+! 2012 they called and thought tech had left a flashlight in engine and wanted me to come back to return it. SERIOUSLY.? Late 2013 advised nitrogen in new tires. Mid 2014 dash display low pressure. Can't use regular air, brought car in 3 times EVERY TIME LOW PRESSURE returned.Over 4 visits, paid to have regular air put back, bought 3 new tires. Paid for 3 visits. Was told "we have checked everything" this dealer replaced all good tires and left bad one on. They seriously don't know which tire is on display? Replaced bad tire in Long Island all fine now. Using Hampton Lexus for now. More

Both Danny's Responsive After looking locally in SC for a 2008 RXh without success, I eventually stumbled on Lexus of Manhattan because they had the rare car, it was one-owne After looking locally in SC for a 2008 RXh without success, I eventually stumbled on Lexus of Manhattan because they had the rare car, it was one-owner, with excellent service history, and the price was many thousands less than in any other state for comparable mileage and features. They went the extra mile to Certify the car for me within the last two days, working after hours. I was not worried about buying a car from them sight unseen due to their excellent reputation. More

Ellada :))) I AM VERY HAPPY I went to this dealership with my friend. Louis Rivera and Dariusz Doliwa went above and beyond to make sure I was completely sa I AM VERY HAPPY I went to this dealership with my friend. Louis Rivera and Dariusz Doliwa went above and beyond to make sure I was completely satisfied, because i was keep changing my mind with interior and exterior colors of my car :D ..... Louis Rivera GOT ME THE BEST DEAL I could ever ask, and Dariusz Doliwa was extremely patient, he made sure I understood everything about my car, He didn't rush at all explaining and showing how everything works. I did not feel pressured, wich I liked the best. I would defenetely recomend this place. Had a GREAT experience at Lexus of Manhattan :))) Thank you guys , keep up the good work :* More

Terrible, unprofessional service From the beginning, Lexus was sloppy. I made an appointment and when I showed up, they had no record of it in the system. The worst was that when I re From the beginning, Lexus was sloppy. I made an appointment and when I showed up, they had no record of it in the system. The worst was that when I returned my leased vehicle, they also didn't have that appointment in the system and it was a chaotic experience. I returned the car in pristine condition and several weeks later received a bill claiming I only returned one key. I absolutely returned two keys. Lexus never asked me to sign anything that day and they have subsequently kept no paperwork. I have disputed the charge but it's been like a vortex with my account going to a collection agency. 8 months later, I have paid the $400+ charge so I don't have a credit issue but I am still hoping to be reimbursed. I feel like its a scam just to get end of lease cash out of me. To add to their sloppiness, it's almost a year after I returned the car and I'm still getting email offers and calls to schedule service appointments. Don't use them! More