Lexus of Maplewood

Service appointments are difficult to schedule I have been a Lexus Customer 20 years and have always been happy with the service and now in the six months my wife and I have had problems with thei I have been a Lexus Customer 20 years and have always been happy with the service and now in the six months my wife and I have had problems with their service. The service director does not listen to our concerns and the sales rep has not listened to our concerns. We are very unhappy customers now. More

still care about me!! The service is great and they are very friendly. I bought my car 7 years ago. They still treat me like I bought it yesterday. The service is great and they are very friendly. I bought my car 7 years ago. They still treat me like I bought it yesterday. More

Honest Dealership The Minnesota roads were taking their toll on my 16 year old SC 430. I was fully prepared to replace all the shocks and front end suspension. My servi The Minnesota roads were taking their toll on my 16 year old SC 430. I was fully prepared to replace all the shocks and front end suspension. My service rep said those components were fine and recommended new tires. The new tires drive like a dream and I saved a ton of money. Thank you I will be loyal More

Reliable and trustworthy it's hard to build trust with a dealership....the common perception is that a dealership will do everything possible to get your money. Lexus of Maple it's hard to build trust with a dealership....the common perception is that a dealership will do everything possible to get your money. Lexus of Maplewood is typically more expensive than a non-dealership mechanic shop.....but they have taken the trouble to earn my trust....hope they will continue to keep their customer service reliable, transparent, and consistent. More

Straight forward, professional servicr Matt Saunders and Jorge Pena were great to work with. Buying a vehicle from them was simple, no-pressure, and efficient. I appreciated their professi Matt Saunders and Jorge Pena were great to work with. Buying a vehicle from them was simple, no-pressure, and efficient. I appreciated their professional approach. More

Car service Maplewood Lexus took great care of my car and even better care of me! My service adviser Tom was great! Kept me up to date on all repairs. The service Maplewood Lexus took great care of my car and even better care of me! My service adviser Tom was great! Kept me up to date on all repairs. The service team washed my car and gave me a full tank of gas. Thank you very much!! More

a plus Another great visit to Lexus. Issues resolved, friendly staff, free coffee, clean place to wait and get a little work done. Only annoying thing is the Another great visit to Lexus. Issues resolved, friendly staff, free coffee, clean place to wait and get a little work done. Only annoying thing is the 25 word minimum for the review. More

Recall repair Extremely professional, quick and painfree experience in getting a recalled part taken care of. I was given a loaner vehicle so there was no inconveni Extremely professional, quick and painfree experience in getting a recalled part taken care of. I was given a loaner vehicle so there was no inconvenience to me. They performed an inspection and brought to my attention a couple things I need to take care of and were not at all pushy or preachy in getting the work done there. More

Smooth transaction! We worked with Dan H...excellent sales rep who had everything taken care for us as requested..will certainly recommend him to others..very impressed w We worked with Dan H...excellent sales rep who had everything taken care for us as requested..will certainly recommend him to others..very impressed with the dealership More

Great experience. I'm in Ohio. Found the car online and dealt with Dan over the phone. Great experience and would highly recommend this dealership and Dan. I'm in Ohio. Found the car online and dealt with Dan over the phone. Great experience and would highly recommend this dealership and Dan. More