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Lexus of Maplewood - Service Center

Maplewood, MN

4.6
641 Reviews

641 Reviews of Lexus of Maplewood - Service Center

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December 27, 2023

Paul Vang was very helpful and respectful. The wait was reasonable and I liked the snacks and drinks. More

by katie7459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Vang
Report | Print
Dec 29, 2023 -

Lexus of Maplewood responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
December 16, 2023

Brought my car in for repairs. Doug was able to get the cost reduced by a couple of thousand dollars. So pleased with everyone! Top notch service and staff!! Who love’s Lexus, I do More

by Michelleisker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Dec 19, 2023 -

Lexus of Maplewood responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
December 15, 2023

Great service, timely updates the work was completed on time Ali was great to work with More

by rms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Report | Print
Dec 29, 2023 -

Lexus of Maplewood responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
December 13, 2023

Wanted to thank you so much for the wonderful service you provided again today! Always such a great experience at Maplewood Lexus!! More

by pegyounghans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gavin
Report | Print
Dec 15, 2023 -

Lexus of Maplewood responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

Helpful
December 07, 2023

Amazing! Love the personal attention when visiting the dealership. Employees are professional and promptly return calls. In the 20 years that I have been a cu More

by patriciahughes418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Heimness and Doug Pfeffer
Report | Print
Dec 14, 2023 -

Lexus of Maplewood responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
December 04, 2023

Excellent customer service, high quality mechanic work. Been coming here for over a decade. Will continue! More

by Jess_Chap2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Dilger
Report | Print
Dec 15, 2023 -

Lexus of Maplewood responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing again Lexus of Maplewood as your first choice for service!

Helpful
December 02, 2023

Very professional and still very personal about explaining your car issues.Great Service and work.The place to be if you need your car repaired.1# More

by jonescheriee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Pfeffer
Report | Print
Dec 14, 2023 -

Lexus of Maplewood responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

Helpful
November 30, 2023

Excellent service for the last 15 years! Always quality and honest customer service and care. More

by Bob M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack , Tom Schultz
Report | Print
Dec 14, 2023 -

Lexus of Maplewood responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

Helpful
November 29, 2023

Service rep was great. Work completed in timely manner and satisfactory. Loaner was a great car. More

by llw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gavin
Report | Print
Dec 14, 2023 -

Lexus of Maplewood responded

Hi, thank you for your kind words and this wonderful review! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
November 28, 2023

The service guy that greeted me when I pulled into the station was very polite. And Paul Vang who took my service order was friendly, extremely courteous, and efficient! More

by Beverly Harrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Vang
Report | Print
Dec 14, 2023 -

Lexus of Maplewood responded

Here at Lexus of Maplewood, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

Helpful
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