Lexus of Memphis

The next morning after returning from dealership the battery was dead. We supposedly received a 21 point inspection. Don’t know how that could have missed a weak battery. battery was dead. We supposedly received a 21 point inspection. Don’t know how that could have missed a weak battery. More

Joey is top notch. Always on point and very professional. Courteous and trustworthy. I love the communication and his patience. Always on point and very professional. Courteous and trustworthy. I love the communication and his patience. More

Great team that performs their job with pride and a great sense of care for all their customers needs. sense of care for all their customers needs. More

Excellent Service! I came for recall (programing issues) and it was handled quickly and the staff was on top of it. Best experience I have ever had a service departm I came for recall (programing issues) and it was handled quickly and the staff was on top of it. Best experience I have ever had a service department. I can't say enough about how good the service was. More

Mike is a true Professional “PROMOTE NOW “ He always have answers and not Excuses! Everyone’s friendly there and I’ll be buying my Next 2 Lexus’s there at year end! OohRah Semper Fi answers and not Excuses! Everyone’s friendly there and I’ll be buying my Next 2 Lexus’s there at year end! OohRah Semper Fi More

The service is always trustworthy, timely and per what was agreed upon. The loner was great, since I only have 1 car. The car was washed and vacuumed. I am please with the results. was agreed upon. The loner was great, since I only have 1 car. The car was washed and vacuumed. I am please with the results. More

Excellent service. Service was Timely. No hassle. Johnny was super nice, helpful, informative and efficient. Service was Timely. No hassle. Johnny was super nice, helpful, informative and efficient. More

Service Dept is always friendly and helpful. Loaner was great. Service advisor always the best-Terry. He was not there this time and I had Jasmine and she was terrific. Loaner was great. Service advisor always the best-Terry. He was not there this time and I had Jasmine and she was terrific. More

The service dept. has performed as required and usually have your vehicle ready as promised. I have usually only had maintenance done at this dealership. has performed as required and usually have your vehicle ready as promised. I have usually only had maintenance done at this dealership. More

Very positive experience overall-Johnny was excellent, he explained everything clearly and kept me informed throughout the process- the waiting room was maintained very well,including snacks-the wait time wa explained everything clearly and kept me informed throughout the process- the waiting room was maintained very well,including snacks-the wait time was reasonable and the Carr was returned washed More